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Schema
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API v1
2
CA Voice Calls
3
Case Intake
1
Engagements
3
Field Providers
9
IT Helpline
2
IVR
5
get
/api/v1/ivr/config
Get IVR config for Twilio
post
/api/v1/ivr/hours/check
Check IVR hours for Twilio
post
/api/v1/ivr/voicemail
Record a voicemail left in the IVR and open a callback case
post
/api/v1/ivr/engagement
Get or create the inbound call's engagement at the start of the IVR
post
/api/v1/ivr/routing/facts
Answer named questions about an IVR caller
NovoLogix
2
OAuth
1
OptumRx NRT
2
IVR
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Changes to Answer named questions about an IVR caller
post
/api/v1/ivr/routing/facts
Oct 30, 2026
8b6b076703b7
Revision changes
info
endpoint added