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API v12

CA Voice Calls3

Case Intake1

Engagements3

Field Providers9

IT Helpline2

IVR5

get/api/v1/ivr/configGet IVR config for Twilio
post/api/v1/ivr/hours/checkCheck IVR hours for Twilio
post/api/v1/ivr/voicemailRecord a voicemail left in the IVR and open a callback case
post/api/v1/ivr/engagementGet or create the inbound call's engagement at the start of the IVR
post/api/v1/ivr/routing/factsAnswer named questions about an IVR caller

NovoLogix2

OAuth1

OptumRx NRT2

IVR

Changes to Get or create the inbound call's engagement at the start of the IVR

post/api/v1/ivr/engagement

Oct 27, 20263981d9e53794 Revision changes
- info
  endpoint added