activity_atstring date-time nullable required
agent_action_reasonstring nullable
agent_config_idstring nullable
Deprecated. Use created_by_agent_id instead.
caller_id_mode'fixed' | 'auto' required
How a caller's outbound number is chosen. Fixed uses a single configured number; Auto lets Close select the best number per call/SMS (Managed by Close Caller ID).
caller_id_reason'context' | 'local_presence' | 'fallback' required
Why a number was chosen in Auto mode: reused from a prior communication (context), picked for geographic proximity (local_presence), or the default/oldest fallback.
contact_idstring nullable required
coststring nullable required
created_bystring nullable required
created_by_agent_idstring nullable
created_by_namestring nullable
date_createdstring date-time required
date_scheduledstring date-time nullable required
date_sentstring date-time nullable required
date_updatedstring date-time required
direction'inbound' | 'outbound' required
Direction of a phone activity, such as a call or an SMS message.
error_messagestring nullable required
lead_idstring nullable required
local_country_isostring nullable required
local_phonestring nullable required
local_phone_formattedstring nullable required
organization_idstring required
remote_country_isostring nullable required
remote_phonestring nullable required
remote_phone_formattedstring nullable required
sequence_idstring nullable
sequence_namestring nullable
sequence_subscription_idstring nullable
source'Close.io' | 'External' required
Source of a phone activity. Describes whether the phone activity (such as a call or an SMS) was handled by Close's telephony provider or handled externally by a 3rd party and is merely logged in Close.
status'inbox' | 'draft' | 'scheduled' | 'outbox' | 'sent' | 'error' required
Status of a message, such as Email or SMS.
template_idstring nullable required
textstring nullable required
updated_bystring nullable required
updated_by_namestring nullable
user_idstring nullable required