Technology Partners

PUT Cancel the Billing Plan for a Client Account

Changed on Jul 26, 2025

Use this PUT method to cancel a client's Constant Contact account. If the specified client account or technology partner account does not exist, the system returns a 404 error response. If the client account exists under a different technology partner account, the system returns a 400 error response.

To get a list of all canceled client accounts ("billing_status": "Canceled"), make a GET call to the /partner/accounts endpoint.

Only technology partners can access partner endpoints and partner endpoints cannot be tested using the API reference tester.

For more use case information, see Cancel the Billing Plan for a Client Account in the API guide."

put/partner/accounts/{encoded_account_id}/status/cancel

Request

Base URL
https://api.cc.email/v3
URL
https://api.cc.email/v3/partner/accounts/{encoded_account_id}/status/cancel
Auth
OAuth 2 and API key in header x-api-key
Implicit: https://v3api-partner.auth.us-east-1.amazoncognito.com/oauth2/token

Path parameters

encoded_account_idstring required

The system generated ID that uniquely identifies the client account.

Request body

reason_idinteger

Specifies the reason that the client is canceling their Constant Contact account as follows:

<ul> <li><code>1</code> Cost Too High</li> <li><code>2</code> Using A Competitive Service</li> <li><code>3</code> Not Doing Email Marketing</li> <li><code>11</code> Something Missing Or Not Working </li> <li><code>12</code> Doing It In-House</li> <li><code>14</code> Poor Results</li> <li><code>21</code> Too Difficult To Use</li> <li><code>27</code> Canceled Online by Customer</li> <li><code>30</code> Dissatisfied With Billing Policies</li> </ul>

effective_datestring date-time

The client account cancellation date and time in ISO-8601 format.

Example request

{
  "reason_id": 1,
  "effective_date": "2020-02-06T22:09:15.000Z"
}

Response

Request successful