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Views

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Allowed For

  • Agents
get/api/v2/views/{view_id}

Response

Success response

columnsobject[]
groupsobject[]
rowsobject[]

Example response

{
  "view": {
    "active": true,
    "conditions": {
      "all": [
        {
          "field": "status",
          "operator": "less_than",
          "value": "solved"
        },
        {
          "field": "assignee_id",
          "operator": "is",
          "value": "296220096"
        }
      ],
      "any": []
    },
    "default": false,
    "description": "View for recent tickets",
    "execution": {
      "columns": [
        {
          "id": "status",
          "title": "Status"
        },
        {
          "id": "updated",
          "title": "Updated"
        },
        {
          "id": 5,
          "title": "Account",
          "type": "text",
          "url": "https://example.zendesk.com/api/v2/ticket_fields/5.json"
        }
      ],
      "group": {
        "id": "status",
        "order": "desc",
        "title": "Status"
      },
      "sort": {
        "id": "updated",
        "order": "desc",
        "title": "Updated"
      }
    },
    "id": 25,
    "position": 8,
    "restriction": {
      "id": 4,
      "type": "User"
    },
    "title": "Tickets updated <12 Hours"
  }
}

Changes