Requests
Show Request
Sideloads
The following sideloads are supported:
| Name | Will sideload |
|---|---|
| users | The email ccs for a request by side-loading users |
Allowed For
- End Users
get/api/v2/requests/{request_id}
Response
Success response
Example response
{
"request": {
"assignee_id": 72983,
"can_be_solved_by_me": false,
"collaborator_ids": [],
"created_at": "2009-07-20T22:55:29Z",
"description": "The fire is very colorful.",
"due_at": "2011-05-24T12:00:00Z",
"group_id": 8665,
"id": 35436,
"organization_id": 509974,
"priority": "normal",
"requester_id": 1462,
"status": "open",
"subject": "Help, my printer is on fire!",
"ticket_form_id": 2,
"type": "problem",
"updated_at": "2011-05-05T10:38:52Z",
"url": "https://company.zendesk.com/api/v2/requests/35436.json",
"via": {
"channel": "web"
}
}
}