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Groups

Create Group

Allowed For

  • Admins
  • Agents assigned to a custom role with permissions to manage groups (Enterprise only)
post/api/v2/groups

Response

Created response

Example response

{
  "group": {
    "created_at": "2009-07-20T22:55:29Z",
    "default": true,
    "deleted": false,
    "description": "Some clever description here",
    "id": 3432,
    "is_public": true,
    "name": "First Level Support",
    "updated_at": "2011-05-05T10:38:52Z",
    "url": "https://company.zendesk.com/api/v2/groups/3432.json"
  }
}

Changes