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Requests

List Requests

Allowed for

  • End Users

Pagination

  • Cursor pagination (recommended)
  • Offset pagination

See Pagination.

get/api/v2/requests

Query parameters

page[before]string

A pagination cursor that tells the endpoint which page to start on. It should be a meta.before_cursor value from a previous request. Note: page[before] and page[after] can't be used together in the same request.

page[after]string

A pagination cursor that tells the endpoint which page to start on. It should be a meta.after_cursor value from a previous request. Note: page[before] and page[after] can't be used together in the same request.

page[size]integer

Specifies how many records should be returned in the response. You can specify up to 100 records per page.

sort_bystring

Possible values are "updated_at", "created_at"

sort_orderstring

One of "asc", "desc". Defaults to "asc"

Response

Success response

Example response

{
  "requests": [
    {
      "assignee_id": 72983,
      "can_be_solved_by_me": false,
      "collaborator_ids": [],
      "created_at": "2009-07-20T22:55:29Z",
      "description": "The fire is very colorful.",
      "due_at": "2011-05-24T12:00:00Z",
      "group_id": 8665,
      "id": 35436,
      "organization_id": 509974,
      "priority": "normal",
      "requester_id": 1462,
      "status": "open",
      "subject": "Help, my printer is on fire!",
      "ticket_form_id": 2,
      "type": "problem",
      "updated_at": "2011-05-05T10:38:52Z",
      "url": "https://company.zendesk.com/api/v2/requests/35436.json",
      "via": {
        "channel": "web"
      }
    }
  ]
}

Changes