Satisfaction Reasons

List Reasons for Satisfaction Rating

List all reasons for an account

Allowed For

  • Admins
get/api/v2/satisfaction_reasons

Response

Success response

Example response

{
  "reasons": [
    {
      "created_at": "2011-07-20T22:55:29Z",
      "deleted_at": "2012-03-12T12:45:32Z",
      "id": 35436,
      "raw_value": "{{dc.reason_code_1003}}",
      "reason_code": 1003,
      "updated_at": "2011-07-20T22:55:29Z",
      "url": "https://example.zendesk.com/api/v2/satisfaction_reasons/35436.json",
      "value": "Agent did not respond quickly"
    }
  ]
}

Changes