Satisfaction Ratings

List Satisfaction Ratings

Allowed For

  • Admins

Pagination

  • Cursor pagination (recommended)
  • Offset pagination

See Pagination.

Filters

ParameterValue
scoreoffered, unoffered, received, received_with_comment, received_without_comment,<br/>good, good_with_comment, good_without_comment,<br/>bad, bad_with_comment, bad_without_comment
start_timeTime of the oldest satisfaction rating, as a Unix epoch time
end_timeTime of the most recent satisfaction rating, as a Unix epoch time

If you specify an unqualified score such as good, the results include all the records with and without comments.

Examples:

  • /api/v2/satisfaction_ratings.json?score=bad
  • /api/v2/satisfaction_ratings.json?score=bad&start_time=1498151194
  • /api/v2/satisfaction_ratings.json?start_time=1340384793&end_time=1371920793
get/api/v2/satisfaction_ratings

Response

Success response

Example response

{
  "satisfaction_ratings": [
    {
      "assignee_id": 135,
      "created_at": "2011-07-20T22:55:29Z",
      "group_id": 44,
      "id": 35436,
      "requester_id": 7881,
      "score": "good",
      "ticket_id": 208,
      "updated_at": "2011-07-20T22:55:29Z",
      "url": "https://company.zendesk.com/api/v2/satisfaction_ratings/62.json"
    }
  ]
}

Changes