Skill Based Routing

List Attribute Values for Many Agents

Accepts a comma-separated list of up to 100 agent ids and returns attribute values for each agent in the list.

Allowed For

Pagination

  • Cursor pagination only. Note: page[before] and page[after] can't be used together in the same request.
get/api/v2/routing/agents/instance_values

Query parameters

filter[agent_ids]string required

A comma-separated list of agent ids

page[before]string

A pagination cursor that tells the endpoint which page to start on. It should be a meta.before_cursor value from a previous request.

page[after]string

A pagination cursor that tells the endpoint which page to start on. It should be a meta.after_cursor value from a previous request.

page[size]integer

The number of items to return per page

Response

Success response

countinteger

The number of instance values returned

next_pagestring nullable

The URL for the next page of results

previous_pagestring nullable

The URL for the previous page of results

Changes