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Views

List Tickets From a View

Allowed For

  • Agents

Pagination

  • Cursor pagination (recommended)
  • Offset pagination

See Pagination.

get/api/v2/views/{view_id}/tickets

Query parameters

page[before]string

A pagination cursor that tells the endpoint which page to start on. It should be a meta.before_cursor value from a previous request. Note: page[before] and page[after] can't be used together in the same request.

page[after]string

A pagination cursor that tells the endpoint which page to start on. It should be a meta.after_cursor value from a previous request. Note: page[before] and page[after] can't be used together in the same request.

page[size]integer

Specifies how many records should be returned in the response. You can specify up to 100 records per page.

sort_bystring

Sort or group the tickets by a column in the View columns table. The subject and submitter columns are not supported

sort_orderstring

One of "asc" or "desc". Defaults to "asc" for alphabetical and position sort, "desc" for all others

Response

Success response

Changes

Changed in 4 of the 29 revisions of this API.43

  • ac78d8660e751See the full diff
    • ▲

      response property tickets/items/custom_fields/items/value list-of-types was widened by adding types number to media type application/json of response 200

      response-property-list-of-types-widened

  • 1690b37f33211See the full diff
    • ▲

      response property tickets/items/custom_fields/items/value list-of-types was widened by adding types array to media type application/json of response 200

      response-property-list-of-types-widened

  • 64859fd9c8bf2See the full diff
    • ▲

      the response property tickets/items/custom_fields/items/value became nullable for the status 200

      response-property-became-nullable

    • ▲

      response property tickets/items/custom_fields/items/value list-of-types was widened by adding types boolean and integer to media type application/json of response 200

      response-property-list-of-types-widened

  • edbf399da8153See the full diff
    • ○

      added the new optional query request parameter page[after]

      new-optional-request-parameter

    • ○

      added the new optional query request parameter page[before]

      new-optional-request-parameter

    • ○

      added the new optional query request parameter page[size]

      new-optional-request-parameter

Of the 29 revisions, 1 has no diff computed.