BObotbrains-io
Ticket Skips

List Ticket Skips

Changed on

Archived tickets are not included in the response. See About archived tickets in the Support Help Center.

Pagination

  • Cursor pagination (recommended)
  • Offset pagination

See Pagination.

Returns a maximum of 100 records per page.

Allowed For

  • Agents with "View only" or higher reports permissions in Support. These permissions are distinct from Explore permissions.
  • Agents retrieving their own skips
get/api/v2/users/{user_id}/skips

Request

Query parameters

page[before]string

A pagination cursor that tells the endpoint which page to start on. It should be a meta.before_cursor value from a previous request. Note: page[before] and page[after] can't be used together in the same request.

page[after]string

A pagination cursor that tells the endpoint which page to start on. It should be a meta.after_cursor value from a previous request. Note: page[before] and page[after] can't be used together in the same request.

page[size]integer

Specifies how many records should be returned in the response. You can specify up to 100 records per page.

Response

Success response

Changes

  • ac78d8660e75Revision changes
    • breaking

      response property skips/items/ticket/allOf[TicketObject]/custom_fields/items/value list-of-types was widened by adding types number to media type application/json of response 200

  • 1690b37f3321Revision changes
    • breaking

      response property skips/items/ticket/allOf[TicketObject]/custom_fields/items/value list-of-types was widened by adding types array to media type application/json of response 200