Satisfaction Ratings

Create a Satisfaction Rating

Creates a CSAT rating for a solved ticket, or for a ticket that was previously solved and then reopened.

Only the end user listed as the ticket requester can create a satisfaction rating for the ticket.

Allowed For

  • End user who requested the ticket

The end user must be a verified user.

post/api/v2/tickets/{ticket_id}/satisfaction_rating

Response

Success response

Changes

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