BObotbrains-io
Conversation Log

List Conversation log for Ticket

Changed on

Lists the conversation log events for a specified ticket.

Pagination

  • Cursor pagination (recommended)
  • Offset pagination

See Pagination.

Returns a maximum of 100 records per page.

Allowed for

  • Agents
get/api/v2/tickets/{ticket_id}/conversation_log

Request

Path parameters

ticket_idinteger required

The ID of the ticket

Query parameters

page[before]string

A pagination cursor that tells the endpoint which page to start on. It should be a meta.before_cursor value from a previous request. Note: page[before] and page[after] can't be used together in the same request.

page[after]string

A pagination cursor that tells the endpoint which page to start on. It should be a meta.after_cursor value from a previous request. Note: page[before] and page[after] can't be used together in the same request.

page[size]integer

Specifies how many records should be returned in the response. You can specify up to 100 records per page.

Response

Successful response

Changes

  • 4085d8c72c5cRevision changes
    • breaking

      the //////// response's property type changed from string to integer for status

    • breaking

      the //////// response's property type changed from string to integer for status

    • breaking

      the ////////// response's property type changed from string to integer for status

    • breaking

      the ////////// response's property type changed from string to integer for status

  • 4799eea0d139Revision changes
    • breaking

      the //////// response's property type changed from integer to string for status

    • breaking

      the //////// response's property type changed from integer to string for status

    • breaking

      the ////////// response's property type changed from integer to string for status

    • breaking

      the ////////// response's property type changed from integer to string for status