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Conversation Log

List Conversation log for Ticket

Lists the conversation log events for a specified ticket.

Pagination

  • Cursor pagination (recommended)
  • Offset pagination

See Pagination.

Returns a maximum of 100 records per page.

Allowed for

  • Agents
get/api/v2/tickets/{ticket_id}/conversation_log

Path parameters

ticket_idinteger required

The ID of the ticket

Query parameters

page[before]string

A pagination cursor that tells the endpoint which page to start on. It should be a meta.before_cursor value from a previous request. Note: page[before] and page[after] can't be used together in the same request.

page[after]string

A pagination cursor that tells the endpoint which page to start on. It should be a meta.after_cursor value from a previous request. Note: page[before] and page[after] can't be used together in the same request.

page[size]integer

Specifies how many records should be returned in the response. You can specify up to 100 records per page.

Response

Successful response

Changes

Changed in 4 of the 29 revisions of this API.123

  • 4085d8c72c5c4See the full diff
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      the events/items/attachments/items/allOf[AttachmentBaseObject]/height response's property type/format changed from string/ to integer/ for status 200

      response-property-type-changed

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      the events/items/attachments/items/allOf[AttachmentBaseObject]/width response's property type/format changed from string/ to integer/ for status 200

      response-property-type-changed

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      the events/items/attachments/items/allOf[AttachmentThumbnails]/thumbnails/items/height response's property type/format changed from string/ to integer/ for status 200

      response-property-type-changed

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      the events/items/attachments/items/allOf[AttachmentThumbnails]/thumbnails/items/width response's property type/format changed from string/ to integer/ for status 200

      response-property-type-changed

  • 4799eea0d1394See the full diff
    • ▲

      the events/items/attachments/items/allOf[AttachmentBaseObject]/height response's property type/format changed from integer/ to string/ for status 200

      response-property-type-changed

    • ▲

      the events/items/attachments/items/allOf[AttachmentBaseObject]/width response's property type/format changed from integer/ to string/ for status 200

      response-property-type-changed

    • ▲

      the events/items/attachments/items/allOf[AttachmentThumbnails]/thumbnails/items/height response's property type/format changed from integer/ to string/ for status 200

      response-property-type-changed

    • ▲

      the events/items/attachments/items/allOf[AttachmentThumbnails]/thumbnails/items/width response's property type/format changed from integer/ to string/ for status 200

      response-property-type-changed

  • 0a92467774694See the full diff
    • ▲

      the events/items/attachments/items/allOf[AttachmentBaseObject]/height response's property type/format changed from string/ to integer/ for status 200

      response-property-type-changed

    • ▲

      the events/items/attachments/items/allOf[AttachmentBaseObject]/width response's property type/format changed from string/ to integer/ for status 200

      response-property-type-changed

    • ▲

      the events/items/attachments/items/allOf[AttachmentThumbnails]/thumbnails/items/height response's property type/format changed from string/ to integer/ for status 200

      response-property-type-changed

    • ▲

      the events/items/attachments/items/allOf[AttachmentThumbnails]/thumbnails/items/width response's property type/format changed from string/ to integer/ for status 200

      response-property-type-changed

  • edbf399da8153See the full diff
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      added the new optional query request parameter page[after]

      new-optional-request-parameter

    • ○

      added the new optional query request parameter page[before]

      new-optional-request-parameter

    • ○

      added the new optional query request parameter page[size]

      new-optional-request-parameter

Of the 29 revisions, 1 has no diff computed.