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Ticket Metrics

Show Ticket Metrics

Returns a specific metric, or the metrics of a specific ticket.

Pagination

  • Cursor pagination (recommended)
  • Offset pagination

See Pagination.

Returns a maximum of 100 records per page.

Allowed For

  • Agents
get/api/v2/ticket_metrics/{ticket_metric_id}

Path parameters

ticket_metric_idstring required

The id of the ticket metric to retrieve

Query parameters

page[before]string

A pagination cursor that tells the endpoint which page to start on. It should be a meta.before_cursor value from a previous request. Note: page[before] and page[after] can't be used together in the same request.

page[after]string

A pagination cursor that tells the endpoint which page to start on. It should be a meta.after_cursor value from a previous request. Note: page[before] and page[after] can't be used together in the same request.

page[size]integer

Specifies how many records should be returned in the response. You can specify up to 100 records per page.

Response

Success response

Changes

Changed in 1 of the 29 revisions of this API.3

  • edbf399da8153See the full diff
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      added the new optional query request parameter page[after]

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    • ○

      added the new optional query request parameter page[before]

      new-optional-request-parameter

    • ○

      added the new optional query request parameter page[size]

      new-optional-request-parameter

Of the 29 revisions, 1 has no diff computed.