Omnichannel Routing Queues
Reorder Queues
Alters the evaluation order of OCR queues in the account. The evaluation order is set in a queue_ids array in the request body.
You must include every queue id in your account to reorder the OCR queues. If not, the endpoint will return 400 Bad Request.
Allowed For
- Admins
patch/api/v2/queues/order
Request
- Base URLhttps://example.zendesk.com
- AuthHTTP basic
- TypeScriptA function with typed inputs. Its response is checked against the schema.
Response
No Content
Changes
No operation changes recorded.