BEbedolagam
Cabinet Admin Tickets

Update Ticket Settings

Update ticket system settings.

patch/cabinet/admin/tickets/settings

Request

Request body

sla_enabledboolean nullable
sla_minutesinteger nullable

SLA time in minutes (1-1440)

sla_check_interval_secondsinteger nullable

Check interval (30-600 seconds)

sla_reminder_cooldown_minutesinteger nullable

Reminder cooldown (1-120 minutes)

support_system_modestring nullable

Support mode: tickets, contact, both

cabinet_user_notifications_enabledboolean nullable

Enable user notifications in cabinet

cabinet_admin_notifications_enabledboolean nullable

Enable admin notifications in cabinet

Response

Successful Response

sla_enabledboolean required
sla_minutesinteger required
sla_check_interval_secondsinteger required
sla_reminder_cooldown_minutesinteger required
support_system_modestring required
cabinet_user_notifications_enabledboolean
cabinet_admin_notifications_enabledboolean

Changes

No recorded changes to this operation across all 2 revisions of this API.