AXaxa-assistance

Get all communications linked to travel claim.

Changed on

Cf. summary

get/insurance/travel/v2/claims/{claim_id}/communications

Request

  • Base URL
    https://sandbox.api.axapartners.com
  • URL
    https://sandbox.api.axapartners.com/insurance/travel/v2/claims/{claim_id}/communications
  • Auth
    OAuth 2
    Client credentials
    Token URL: https://sandbox.auth.api.axapartners.com/oauth/token scopes: urn:axa.partners.insurance.travel.claims.read_only

Path parameters

claim_idstring required

Claim identifier.

Example:e941c951-6101-41b8-b227-28c0495227f3

Query parameters

reason_code'CUSTOMER_JOURNEY_INITIATION_REQUEST' | 'REIMBURSEMENT_ADDITIONAL_INFORMATION' required
Example:CUSTOMER_JOURNEY_INITIATION_REQUEST

Communication reason code. Allowed values are:

  • CUSTOMER_JOURNEY_INITIATION_REQUEST: Communication sent by the sutomer to initiate his journey by describing his situation.
  • REIMBURSEMENT_ADDITIONAL_INFORMATION: Communication sent by the customer to obtain information related to a reimbursement claim.

Headers

x-environment'test' | 'preprod' | 'prod'

When calling the API, the client can precise in which environment the information should be sent. The environments are listed below:

  • test --> UAT / User Acceptance Environment.
  • preprod --> Pre-production (real data, real clients to validate the software before release to production).
  • prod --> Production environment.
x-tenant-idstring
Example:42bbd332fa8f48e7bb382165f257a579

The unique identifier of the tenant, the value should be provided by AXA.

Response

The request has succeeded. Returns the list of the communications.

Example response

[
  {
    "reporter_id": "bb2df1d1-85b2-472f-b391-cce0062ea5bb",
    "created_at": "2019-07-25T18:35:30.0000000+00:00"
  }
]

Changes

  • df05aef69b3fRevision changes
    • breaking

      added subschema #1 subschema #2 to the // response property oneOf list for the response status

    • info

      removed subschema #1 subschema #2 from the // response property oneOf list for the response status

  • efe32b811f1dRevision changes
    • info

      endpoint added