Tickets

post/V1.0/Tickets

Request

  • Base URL
    https://webservices5.autotask.net/ATServicesRest
  • URL
    https://webservices5.autotask.net/ATServicesRest/V1.0/Tickets
  • Auth
    none declared. Required headers: ApiIntegrationCode, UserName, Secret

Headers

ApiIntegrationCodestring required

API Integration Code

UserNamestring required

User Name

Secretstring required

Secret

ImpersonationResourceIdstring

Impersonation Resource Key

Request body

idinteger
apiVendorIDinteger
assignedResourceIDinteger
assignedResourceRoleIDinteger
billingCodeIDinteger
changeApprovalBoardinteger
changeApprovalStatusinteger
changeApprovalTypeinteger
changeInfoField1string
changeInfoField2string
changeInfoField3string
changeInfoField4string
changeInfoField5string
companyIDinteger
companyLocationIDinteger
completedByResourceIDinteger
completedDatestring date-time
configurationItemIDinteger
contactIDinteger
contractIDinteger
contractServiceBundleIDinteger
contractServiceIDinteger
createDatestring date-time
createdByContactIDinteger
creatorResourceIDinteger
creatorTypeinteger
currentServiceThermometerRatinginteger
descriptionstring
dueDateTimestring date-time
estimatedHoursnumber double
externalIDstring
firstResponseAssignedResourceIDinteger
firstResponseDateTimestring date-time
firstResponseDueDateTimestring date-time
firstResponseInitiatingResourceIDinteger
hoursToBeSchedulednumber double
impersonatorCreatorResourceIDinteger
isAssignedToComanagedboolean
issueTypeinteger
isVisibleToComanagedboolean
lastActivityDatestring date-time
lastActivityPersonTypeinteger
lastActivityResourceIDinteger
lastCustomerNotificationDateTimestring date-time
lastCustomerVisibleActivityDateTimestring date-time
lastTrackedModificationDateTimestring date-time
monitorIDinteger
monitorTypeIDinteger
opportunityIDinteger
organizationalLevelAssociationIDinteger
previousServiceThermometerRatinginteger
priorityinteger
problemTicketIdinteger
projectIDinteger
purchaseOrderNumberstring
queueIDinteger
resolutionstring
resolutionPlanDateTimestring date-time
resolutionPlanDueDateTimestring date-time
resolvedDateTimestring date-time
resolvedDueDateTimestring date-time
rmaStatusinteger
rmaTypeinteger
rmmAlertIDstring
serviceLevelAgreementHasBeenMetboolean
serviceLevelAgreementIDinteger
serviceLevelAgreementPausedNextEventHoursnumber double
serviceThermometerTemperatureinteger
sourceinteger
statusinteger
subIssueTypeinteger
ticketCategoryinteger
ticketNumberstring
ticketTypeinteger
titlestring

Response

OK

itemIdObject

Changes

No recorded changes to this operation across all 3 revisions of this API.