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Schema
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Assets
2
Customer
2
Info
1
Knowledgebase
1
Organization
14
Request
29
Requesttype
1
Servicedesk
22
get
/rest/servicedeskapi/servicedesk
Get service desks
get
/rest/servicedeskapi/servicedesk/{serviceDeskId}
Get service desk by id
post
/rest/servicedeskapi/servicedesk/{serviceDeskId}/attachTemporaryFile
Attach temporary file
get
/rest/servicedeskapi/servicedesk/{serviceDeskId}/customer
Get customers
post
/rest/servicedeskapi/servicedesk/{serviceDeskId}/customer
Add customers
delete
/rest/servicedeskapi/servicedesk/{serviceDeskId}/customer
Remove customers
post
/rest/servicedeskapi/servicedesk/{serviceDeskId}/customer/invite
Invite customer
get
/rest/servicedeskapi/servicedesk/{serviceDeskId}/knowledgebase/article
Get articles
get
/rest/servicedeskapi/servicedesk/{serviceDeskId}/queue
Get queues
get
/rest/servicedeskapi/servicedesk/{serviceDeskId}/queue/{queueId}
Get queue
get
/rest/servicedeskapi/servicedesk/{serviceDeskId}/queue/{queueId}/issue
Get issues in queue
get
/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype
Get request types
post
/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype
Create request type
post
/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/permissions/check
Check request type permissions
get
/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}
Get request type by id
delete
/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}
Delete request type
get
/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/field
Get request type fields
get
/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/property
Get properties keys
get
/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/property/{propertyKey}
Get property
put
/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/property/{propertyKey}
Set property
delete
/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/property/{propertyKey}
Delete property
get
/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttypegroup
Get request type groups
post
/rest/servicedeskapi/customer/skip-permission-check
Create customer
get
/rest/servicedeskapi/knowledgebase/article/view/{pageId}
View knowledge base article
post
/rest/servicedeskapi/servicedesk/{serviceDeskId}/customer/skip-permission-check
Add customers
Servicedesk
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Changes to Get service desk by id
get
/rest/servicedeskapi/servicedesk/{serviceDeskId}
Jul 13, 2026
bba7b3477d98
Revision changes
info
added the optional property
projectTypeKey
to the response with the
200
status