Sla Rules

Create sla rule

Creates sla rule

post/v1/sla-rules

Request

  • Base URL: https://api.atlas.so
  • URL: https://api.atlas.so/v1/sla-rules
  • Auth: HTTP bearer

Request body

namestring required
segmentstring required
prioritiesExternalConversationPriority[] nullable
firstResponseTimeinteger required
nextResponseTimeinteger required
workingHours'always' | 'custom' required
ranknumber required
channelsDeliveryType[]
tagsstring[] nullable
teamsstring[] nullable
subChannelsstring[] nullable

Response

Successful Response

namestring required
segmentstring required
prioritiesExternalConversationPriority[] nullable
firstResponseTimeinteger required
nextResponseTimeinteger required
workingHours'always' | 'custom' required
ranknumber required
channelsDeliveryType[]
tagsstring[] nullable
teamsstring[] nullable
subChannelsstring[] nullable
idstring uuid nullable
companyIdstring uuid required

Changes

No recorded changes to this operation across all 239 revisions of this API.