Conversations

Save Customer Message

Appends a message from a customer to a ticket

post/v1/conversations/{id}/customer-messages

Request

  • Base URL: https://api.atlas.so
  • URL: https://api.atlas.so/v1/conversations/{id}/customer-messages
  • Auth: HTTP bearer

Path parameters

idstring uuid required

Request body

textstring required
channelstring
subChannelIdentifierstring nullable

Response

Successful Response

idinteger required
sidestring required
typestring required
createdAtstring date-time required
sentAtstring date-time required
textstring required
channelstring nullable
deliveryStatusstring nullable
failedReasonstring nullable
deliveredAtstring date-time nullable

Example response

{
  "agent": {
    "profileUrl": "http://www.example.com/"
  }
}

Changes

No recorded changes to this operation across all 239 revisions of this API.