Agent Email

Unfreeze an email thread frozen by the anti-loop guard

Agent owner or company admin only. Sets the thread back to active, resets its automatic-exchange counters and, when the latest inbound message was a human one skipped by the freeze, queues it again for the agent (redelivered: true).

post/agents/{agentId}/email/threads/{threadId}/unfreeze

Request

  • Base URL: https://api.atako.ai
  • URL: https://api.atako.ai/agents/{agentId}/email/threads/{threadId}/unfreeze
  • Auth: HTTP bearer

Path parameters

agentIdstring uuid required

Agent id

threadIdstring uuid required

Thread id

Response

redeliveredboolean required

Changes

No recorded changes to this operation across all 2 revisions of this API.