ASasksyllable
channels.targets

Assign A Channel Target

Changed on
post/api/v1/channels/{channel_id}/targets

Request

  • Base URL
    https://api.syllable.cloud
  • URL
    https://api.syllable.cloud/api/v1/channels/{channel_id}/targets
  • Auth
    API key in header Syllable-API-Key

Path parameters

channel_idinteger required

Request body

agent_idinteger required

The internal ID of the agent associated with the channel target

channel_idinteger required

The internal ID of the channel associated with the channel target

targetstring required

The name of the channel target. Must correspond to an organization-level target (available targets can be fetched from /channels/available-targets).

target_mode'voice' | 'chat' | 'sms' | 'email' | 'whatsapp' required

Available modes (communication methods) for channel targets.

fallback_targetstring nullable

The fallback for the channel target (currently only supported for "voice" mode)

is_testboolean

Whether the channel target is intended for testing. If true, any sessions created through this target will be labeled as a test session (i.e., will not be included in dashboard data and can easily be filtered out in the Sessions screen in the SyllableConsole).

Example request

{
  "agent_id": 1,
  "channel_id": 1,
  "target": "+19995551234",
  "fallback_target": "+19995551235",
  "is_test": true
}

Response

Successful Response

agent_idinteger required

The internal ID of the agent associated with the channel target

channel_idinteger required

The internal ID of the channel associated with the channel target

targetstring required

The name of the channel target. Must correspond to an organization-level target (available targets can be fetched from /channels/available-targets).

target_mode'voice' | 'chat' | 'sms' | 'email' | 'whatsapp' required

Available modes (communication methods) for channel targets.

fallback_targetstring nullable

The fallback for the channel target (currently only supported for "voice" mode)

is_testboolean

Whether the channel target is intended for testing. If true, any sessions created through this target will be labeled as a test session (i.e., will not be included in dashboard data and can easily be filtered out in the Sessions screen in the SyllableConsole).

idinteger required

The internal ID of the channel target

channel_namestring required

The name of the channel associated with the channel target

updated_atstring date-time required

Timestamp of the most recent update to the channel target

last_updated_bystring required

Email of the user who last updated the channel target

a2p_verifiedboolean nullable

Twilio US A2P messaging-path configuration snapshot from the last explicit verify; null if never checked.

Changes