Engage

Engage Genagent in a conversation.

Engage Genagent in a conversation.

post/mg-genagent/v1/engage

Request

Request body

namespace'amazonconnect' required

Namespace for media gateway

guidstring required

Globally Unique Id, also sometimes called Unique Call Id (UCID). Must be in decimal form.

language'en-US'

Language of the conversation, defaults to en-US.

inputVariablesobject

Input variables to be used as context in the analysis.

customerIdstring required

Id of the customer on the call. Usually taken from Call Center CTI information.

Example request

{
  "namespace": "amazonconnect",
  "guid": "704848f2-96c3-47cc-96d3-47ce6e1d8391",
  "customerId": "mycustomerid",
  "language": "en-US",
  "amazonConnectParams": {
    "streamArn": "arn:aws:kinesisvideo:us-east-1:<AWS account>:stream/streamtest-connect-asappconnect-contact-79270e2e-4b5e-4e37-8f28-43133f1b7b07/1696492311026"
  }
}

Response

Router processed the request, details are in the response body

Changes

No recorded changes to this operation across all 1 revision of this API.