Get customer loyalty information
Changed onRetrieves comprehensive loyalty information for the currently authenticated customer.
Primary use case: This is the main endpoint for displaying a customer's loyalty dashboard. Call this endpoint when a customer views their loyalty page to show all their points, rewards, and program status.
What you'll get:
- Current point balances (available, pending, total credited)
- Store credit balance (if applicable)
- VIP tier information and expiration
- List of rewards/discount codes
- Social media engagement tracking
- Referral statistics and link
- Account creation date
- Customer status in loyalty program
Authentication: Requires JWT token for the customer. The token identifies which customer's data to retrieve. Customer must be authenticated via Shopify customer login.
Filtering rewards by status: Use the optional 'status' query parameter to filter rewards:
- UNUSED: Show only unused discount codes
- USED: Show only used/redeemed codes
- EXPIRED: Show only expired codes
- Multiple: "UNUSED,USED" for multiple statuses
- Omit parameter to get all rewards regardless of status
Point balance fields explained:
- availablePoints: Points customer can redeem RIGHT NOW
- pendingPoints: Points awaiting approval (e.g., from pending orders)
- creditedPoints: Total points earned all-time (including spent points)
- Relationship: creditedPoints = availablePoints + pendingPoints + spentPoints
VIP tier information:
- currentVipTier: Name of customer's current tier (null if not in a tier)
- vipTierExpiredAt: When tier expires (null if permanent or not in tier)
- achievableTierId: Next tier customer can reach
Social media tracking (boolean flags):
- rewardedForFacebook: Claimed Facebook like/follow points
- rewardedForInstagram: Claimed Instagram follow points
- rewardedForTwitter: Claimed Twitter follow points
- rewardedForPinterest: Claimed Pinterest follow points
- rewardedForYoutube: Claimed YouTube subscribe points
- rewardedForTiktok: Claimed TikTok follow points
- rewardedForNewsLetter: Claimed newsletter signup points
- rewardedForSms: Claimed SMS subscription points
- rewardedForCreatingAccount: Claimed account creation points
- rewardedForSharingOnFacebook: Claimed Facebook share points
- rewardedForSharingOnX: Claimed X (Twitter) share points
Referral information:
- referredCompleted: Number of successful referrals
- referralLink: Unique URL for customer to share
Customer status values:
- ACTIVE: Actively enrolled in loyalty program
- EXCLUDED: Excluded by admin
- EXCLUDED_BY_CUSTOMER: Customer opted out
Common integration patterns:
- Load loyalty dashboard: Call on page load
- After redemption: Call to get updated points and new reward
- After earning points: Call to show updated balance
- Real-time updates: Poll this endpoint or use webhooks
Performance tips:
- Cache response for 30-60 seconds on frontend
- Don't call on every page view, only on loyalty pages
- Use status parameter to reduce response size if needed
Request
- Base URLhttps://your-store.myshopify.com/apps
- URLhttps://your-store.myshopify.com/apps/loyalty/cp/api/customer-loyalty
- Authnone declared
Query parameters
Filter rewards by status (comma-separated values). Allowed values: UNUSED, USED, EXPIRED
Response
Customer loyalty information retrieved successfully
Changes
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