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Disputes

Get Disputes

Returns a list of disputes (chargebacks) opened against the game's payments.

get/v1/disputes

Query parameters

limitinteger

A limit on the number of objects to be returned

A limit on the number of objects to be returned

offsetinteger

The number of objects to skip

The number of objects to skip

start_atinteger

Return records whose order_by field is at or after this Unix timestamp (seconds)

Return records whose order_by field is at or after this Unix timestamp (seconds)

end_atinteger

Return records whose order_by field is before the end of this Unix second

Return records whose order_by field is before the end of this Unix second

order_by'created_at' | 'updated_at'

Dispute timestamp the date range filters and the sort order apply to.

Dispute timestamp the start_at/end_at range and the sort order apply to

payment_idstring

Optional comma separated list of payment ids

Optional comma separated list of payment ids

statusstring

Optional comma separated list of status

Optional comma separated list of status

reason_categorystring

Optional comma separated list of dispute reason categories (e.g. fraudulent,duplicate)

Optional comma separated list of dispute reason categories (e.g. fraudulent,duplicate)

Response

Successful Response

idstring required

Dispute id

payment_idstring required

Payment the dispute was opened against

order_idstring required

Order the dispute was raised against

user_idstring required

Player who made the payment

player_idstring

Your own identifier of the player who made the payment

status'pending' | 'accepted' | 'resolved' | 'won' | 'lost' | 'expired' | 'canceled' required

Where a dispute stands with the payment processor.

  • pending: opened by the issuer, no verdict yet
  • accepted: the chargeback was accepted without a defence
  • resolved: closed by the processor without a win/loss verdict
  • won: the payment stays succeeded
  • lost: the money was pulled back
  • expired: the defence window closed
  • canceled: withdrawn by the issuer
reasonstring required

Reason as reported by the payment processor, e.g. 10.4

reason_category'general' | 'canceled_recurring' | 'credit_not_issued' | 'duplicate' | 'fraudulent' | 'incorrect_amount' | 'not_as_described' | 'product_service_not_received'

Canonical, merchant-facing dispute reason.

  • general: no more specific category applies
  • canceled_recurring: a subscription was charged after it was canceled
  • credit_not_issued: a promised refund never arrived
  • duplicate: the same purchase was charged twice
  • fraudulent: the cardholder says they did not authorize the payment
  • incorrect_amount: the amount charged differs from the one agreed
  • not_as_described: what arrived did not match the offer
  • product_service_not_received: paid for, never delivered
amountinteger required

Disputed amount in minor units of currency

currency'USD' | 'EUR' | 'AED' | 'AFN' | 'ALL' | 'AMD' | 'ANG' | 'AOA' | 'ARS' | 'AUD' | 'AWG' | 'AZN' | 'BAM' | 'BBD' | 'BDT' | 'BGN' | 'BHD' | 'BIF' | 'BMD' | 'BND' | 'BOB' | 'BRL' | 'BSD' | 'BTN' | 'BWP' | 'BYN' | 'BZD' | 'CAD' | 'CDF' | 'CHF' | 'CLP' | 'CNY' | 'COP' | 'CRC' | 'CUP' | 'CVE' | 'CZK' | 'DJF' | 'DKK' | 'DOP' | 'DZD' | 'EGP' | 'ERN' | 'ETB' | 'FJD' | 'FKP' | 'GBP' | 'GEL' | 'GHS' | 'GIP' | 'GMD' | 'GNF' | 'GTQ' | 'GYD' | 'HKD' | 'HNL' | 'HTG' | 'HUF' | 'IDR' | 'ILS' | 'INR' | 'IQD' | 'IRR' | 'ISK' | 'JMD' | 'JOD' | 'JPY' | 'KES' | 'KGS' | 'KHR' | 'KMF' | 'KPW' | 'KRW' | 'KWD' | 'KYD' | 'KZT' | 'LAK' | 'LBP' | 'LKR' | 'LRD' | 'LSL' | 'LYD' | 'MAD' | 'MDL' | 'MGA' | 'MKD' | 'MMK' | 'MNT' | 'MOP' | 'MRU' | 'MUR' | 'MVR' | 'MWK' | 'MXN' | 'MYR' | 'MZN' | 'NAD' | 'NGN' | 'NIO' | 'NOK' | 'NPR' | 'NZD' | 'OMR' | 'PAB' | 'PEN' | 'PGK' | 'PHP' | 'PKR' | 'PLN' | 'PYG' | 'QAR' | 'RON' | 'RSD' | 'RUB' | 'RWF' | 'SAR' | 'SBD' | 'SCR' | 'SDG' | 'SEK' | 'SGD' | 'SHP' | 'SLE' | 'SOS' | 'SRD' | 'SSP' | 'STN' | 'SVC' | 'SYP' | 'SZL' | 'THB' | 'TJS' | 'TMT' | 'TND' | 'TOP' | 'TRY' | 'TTD' | 'TWD' | 'TZS' | 'UAH' | 'UGX' | 'UYU' | 'UZS' | 'VED' | 'VES' | 'VND' | 'VUV' | 'WST' | 'XAF' | 'XCD' | 'XCG' | 'XOF' | 'XPF' | 'YER' | 'ZAR' | 'ZMW' | 'ZWG' | 'ZWL' | 'RP' | 'VC' required
amount_usdnumber required

Disputed amount booked in USD, in major units, as of when it was recorded

amount_eurnumber required

Disputed amount booked in EUR, in major units, as of when it was recorded

descriptionstring required

Description reported by the payment processor

created_atinteger required

When the dispute was opened, in Unix seconds

updated_atinteger required

When the dispute last changed, in Unix seconds

Changes