Glossary

Create a glossary term

Create a glossary term for the AI Agent. external_id is your own identifier for the term and must be unique within the AI Agent.

post/v2/glossary/

Request

  • Base URL: https://example.ada.support/api
  • URL: https://example.ada.support/api/v2/glossary/
  • Auth: HTTP bearer

Request body

external_idstring required

Your own identifier for the term, unique within the AI Agent

translation_mode'default' | 'custom'

custom restates detected user_terms using ai_agent_terms; default only surfaces the definition. Defaults to default.

voice_detection_enabledboolean

Improve how reliably the term is recognized in speech. Requires a voice platform on the AI Agent. Defaults to false.

definitionstring nullable

A business definition of the term, shown to the AI Agent

Response

Created

idstring required

The unique identifier for the glossary term

external_idstring required

Your own identifier for the term, unique within the AI Agent

translation_mode'default' | 'custom' required

custom tells the AI Agent to answer using the matching ai_agent_terms wording whenever it detects one of the user_terms. default only surfaces the term's definition to the agent (and, with voice_detection_enabled, biases speech recognition) without changing its wording.

voice_detection_enabledboolean required

Whether the term is passed to the voice agent to improve how reliably it is recognized in speech. Requires a voice platform on the AI Agent.

definitionstring nullable required

A business definition of the term, shown to the AI Agent when the term is detected. null when unset.

Changes

No recorded changes to this operation across all 1 revision of this API.