Webhook Events

WhatsApp display-name review outcome event

Fired when Meta finishes reviewing a WhatsApp Business display-name change. Forwarded from Meta's phone_number_name_update webhook field on the WhatsApp Business Account. Fires only on a review outcome (name.status APPROVED, DECLINED, or PENDING_REVIEW); a name applied without review reports name_status: AVAILABLE_WITHOUT_REVIEW on the phone node instead and produces no event here. decision REJECTED maps to DECLINED and DEFERRED maps to PENDING_REVIEW, matching the name_status vocabulary returned by GET /v1/whatsapp/number-info. Delivery is at-least-once; dedupe on (account.accountId, name.status, name.requestedName).

postWebhookwhatsapp.account.name_status_updated

Payload

idstring required

Stable webhook event ID

event'whatsapp.account.name_status_updated' required
timestampstring date-time required

UTC time at which Zernio generated this event (set once when the event payload is built, before delivery is queued). Retries and redeliveries keep the original value, so it reflects the event, not the delivery attempt.

Response

Webhook received successfully

Changes

Webhooks have no change history: a webhook is keyed by its event name rather than a path and method, so no recorded change can name it.