Support

Create a support ticket

Creates a support ticket with an initial message.

post/support/tickets

Headers

Idempotency-Keystring

Generate one random value per ticket or reply. Reuse it only when retrying identical text and attachments. Never log this value.

Request body

bodystring required

Non-empty support message text.

subjectstring required

Non-empty support ticket subject.

Example request

{
  "body": "Thank you for the update.",
  "subject": "Cannot connect X account"
}

Response

Original ticket replayed after a safe retry

publicIdstring required

Example response

{
  "publicId": "tkt_a1b2c3d4e5f6a1b2c3d4e5f6",
  "attachments": []
}

Changes

Changed in 10 of the 32 revisions of this API.41651

Sep 27, 2026d9f0c903425516See the full diff
- ●
  added the new draw_too_large enum value to the ///// response property for the response status
  response-property-enum-value-added
- ●
  added the new draw_too_large enum value to the ////// response property for the response status
  response-property-enum-value-added
- ●
  added the new draw_too_large enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new draw_too_large enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new draw_too_large enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new draw_too_large enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new draw_too_large enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new draw_too_large enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new retweeters_incomplete enum value to the ///// response property for the response status
  response-property-enum-value-added
- ●
  added the new retweeters_incomplete enum value to the ////// response property for the response status
  response-property-enum-value-added
- ●
  added the new retweeters_incomplete enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new retweeters_incomplete enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new retweeters_incomplete enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new retweeters_incomplete enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new retweeters_incomplete enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new retweeters_incomplete enum value to the // response property for the response status
  response-property-enum-value-added
This revision also has 3 changes that name no endpoint, such as unreferenced schemas being removed. See the revision's changelog
Sep 26, 2026db02366a5e8d8See the full diff
- ●
  added the new bookmark_folders_unavailable enum value to the ///// response property for the response status
  response-property-enum-value-added
- ●
  added the new bookmark_folders_unavailable enum value to the ////// response property for the response status
  response-property-enum-value-added
- ●
  added the new bookmark_folders_unavailable enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new bookmark_folders_unavailable enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new bookmark_folders_unavailable enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new bookmark_folders_unavailable enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new bookmark_folders_unavailable enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new bookmark_folders_unavailable enum value to the // response property for the response status
  response-property-enum-value-added
Sep 25, 202621bb66373b898See the full diff
- ●
  added the new search_unavailable enum value to the ///// response property for the response status
  response-property-enum-value-added
- ●
  added the new search_unavailable enum value to the ////// response property for the response status
  response-property-enum-value-added
- ●
  added the new search_unavailable enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new search_unavailable enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new search_unavailable enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new search_unavailable enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new search_unavailable enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new search_unavailable enum value to the // response property for the response status
  response-property-enum-value-added
Sep 24, 2026b52c149926758See the full diff
- ●
  added the new idempotency_in_progress enum value to the ///// response property for the response status
  response-property-enum-value-added
- ●
  added the new idempotency_in_progress enum value to the ////// response property for the response status
  response-property-enum-value-added
- ●
  added the new idempotency_in_progress enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new idempotency_in_progress enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new idempotency_in_progress enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new idempotency_in_progress enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new idempotency_in_progress enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new idempotency_in_progress enum value to the // response property for the response status
  response-property-enum-value-added
Sep 19, 2026102d654209ab8See the full diff
- ●
  added the new likes_unavailable enum value to the ///// response property for the response status
  response-property-enum-value-added
- ●
  added the new likes_unavailable enum value to the ////// response property for the response status
  response-property-enum-value-added
- ●
  added the new likes_unavailable enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new likes_unavailable enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new likes_unavailable enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new likes_unavailable enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new likes_unavailable enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new likes_unavailable enum value to the // response property for the response status
  response-property-enum-value-added
Sep 14, 2026904c3a9699c88See the full diff
- ●
  added the new pagination_stalled enum value to the ///// response property for the response status
  response-property-enum-value-added
- ●
  added the new pagination_stalled enum value to the ////// response property for the response status
  response-property-enum-value-added
- ●
  added the new pagination_stalled enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new pagination_stalled enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new pagination_stalled enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new pagination_stalled enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new pagination_stalled enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new pagination_stalled enum value to the // response property for the response status
  response-property-enum-value-added
Sep 9, 20260ecb877c65ca8See the full diff
- ●
  added the new x_reply_not_allowed enum value to the ///// response property for the response status
  response-property-enum-value-added
- ●
  added the new x_reply_not_allowed enum value to the ////// response property for the response status
  response-property-enum-value-added
- ●
  added the new x_reply_not_allowed enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new x_reply_not_allowed enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new x_reply_not_allowed enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new x_reply_not_allowed enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new x_reply_not_allowed enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new x_reply_not_allowed enum value to the // response property for the response status
  response-property-enum-value-added
Aug 24, 20265b381ffca02c451See the full diff
- ▲
  added to the request body allOf list (media type: application/json)
  request-body-all-of-added
- ▲
  added to the request body allOf list (media type: multipart/form-data)
  request-body-all-of-added
- ▲
  removed subschema #1 subschema #2 from the request body anyOf list (media type: multipart/form-data)
  request-body-any-of-removed
- ▲
  the request's body type changed from object to no type (media type: application/json)
  request-body-type-changed
- ●
  removed the request property (media type: multipart/form-data)
  request-property-removed
- ●
  removed the request property (media type: application/json)
  request-property-removed
- ●
  removed the request property (media type: multipart/form-data)
  request-property-removed
- ●
  removed the request property (media type: application/json)
  request-property-removed
- ●
  removed the request property (media type: multipart/form-data)
  request-property-removed
- ○
  the request's body type was generalized from object to no type (media type: multipart/form-data)
  request-body-type-generalized
Aug 19, 202673cd0a1d989c72See the full diff
- ●
  added the new closed enum value to the ///// response property for the response status
  response-property-enum-value-added
- ●
  added the new closed enum value to the ////// response property for the response status
  response-property-enum-value-added
- ●
  added the new closed enum value to the / response property for the response status
  response-property-enum-value-added
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  added the new closed enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new closed enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new closed enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new closed enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new closed enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new expired enum value to the ///// response property for the response status
  response-property-enum-value-added
- ●
  added the new expired enum value to the ////// response property for the response status
  response-property-enum-value-added
- ●
  added the new expired enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new expired enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new expired enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new expired enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new expired enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new expired enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_complete_replies_request enum value to the ///// response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_complete_replies_request enum value to the ////// response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_complete_replies_request enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_complete_replies_request enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_complete_replies_request enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_complete_replies_request enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_complete_replies_request enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_complete_replies_request enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_coverage_request enum value to the ///// response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_coverage_request enum value to the ////// response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_coverage_request enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_coverage_request enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_coverage_request enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_coverage_request enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_coverage_request enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_coverage_request enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_output_options enum value to the ///// response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_output_options enum value to the ////// response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_output_options enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_output_options enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_output_options enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_output_options enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_output_options enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_output_options enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_reply_options enum value to the ///// response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_reply_options enum value to the ////// response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_reply_options enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_reply_options enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_reply_options enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_reply_options enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_reply_options enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_reply_options enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new login_service_unavailable enum value to the ///// response property for the response status
  response-property-enum-value-added
- ●
  added the new login_service_unavailable enum value to the ////// response property for the response status
  response-property-enum-value-added
- ●
  added the new login_service_unavailable enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new login_service_unavailable enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new login_service_unavailable enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new login_service_unavailable enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new login_service_unavailable enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new login_service_unavailable enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new missing_url enum value to the ///// response property for the response status
  response-property-enum-value-added
- ●
  added the new missing_url enum value to the ////// response property for the response status
  response-property-enum-value-added
- ●
  added the new missing_url enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new missing_url enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new missing_url enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new missing_url enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new missing_url enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new missing_url enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new too_many_tweets enum value to the ///// response property for the response status
  response-property-enum-value-added
- ●
  added the new too_many_tweets enum value to the ////// response property for the response status
  response-property-enum-value-added
- ●
  added the new too_many_tweets enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new too_many_tweets enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new too_many_tweets enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new too_many_tweets enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new too_many_tweets enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new too_many_tweets enum value to the // response property for the response status
  response-property-enum-value-added
Aug 12, 2026d5855df0e34924See the full diff
- ●
  added the new coverage_cursor_gone enum value to the ///// response property for the response status
  response-property-enum-value-added
- ●
  added the new coverage_cursor_gone enum value to the ////// response property for the response status
  response-property-enum-value-added
- ●
  added the new coverage_cursor_gone enum value to the / response property for the response status
  response-property-enum-value-added
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  added the new coverage_cursor_gone enum value to the / response property for the response status
  response-property-enum-value-added
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  added the new coverage_cursor_gone enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new coverage_cursor_gone enum value to the // response property for the response status
  response-property-enum-value-added
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  added the new coverage_cursor_gone enum value to the // response property for the response status
  response-property-enum-value-added
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  added the new coverage_cursor_gone enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new coverage_cursor_unavailable enum value to the ///// response property for the response status
  response-property-enum-value-added
- ●
  added the new coverage_cursor_unavailable enum value to the ////// response property for the response status
  response-property-enum-value-added
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  added the new coverage_cursor_unavailable enum value to the / response property for the response status
  response-property-enum-value-added
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  added the new coverage_cursor_unavailable enum value to the / response property for the response status
  response-property-enum-value-added
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  added the new coverage_cursor_unavailable enum value to the / response property for the response status
  response-property-enum-value-added
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  added the new coverage_cursor_unavailable enum value to the // response property for the response status
  response-property-enum-value-added
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  added the new coverage_cursor_unavailable enum value to the // response property for the response status
  response-property-enum-value-added
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  added the new coverage_cursor_unavailable enum value to the // response property for the response status
  response-property-enum-value-added
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  added the new invalid_coverage_cursor enum value to the ///// response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_coverage_cursor enum value to the ////// response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_coverage_cursor enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_coverage_cursor enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_coverage_cursor enum value to the / response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_coverage_cursor enum value to the // response property for the response status
  response-property-enum-value-added
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  added the new invalid_coverage_cursor enum value to the // response property for the response status
  response-property-enum-value-added
- ●
  added the new invalid_coverage_cursor enum value to the // response property for the response status
  response-property-enum-value-added

Full history