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get
/contact_cases
List cases
get
/contact_cases/unresolved
List unresolved cases
get
/contact_cases/{id}
Get a case
put
/contact_cases/{id}
Attach or detach a case's contact
post
/contact_cases/{id}/close
Close a case
post
/contact_cases/{id}/assign
Assign the case to an owner agent
post
/contact_cases/{id}/unassign
Unassign the case
post
/contact_cases/{id}/continue
Continue a closed case
get
/contact_cases/{id}/notes
List notes for a case
post
/contact_cases/{id}/notes
Create a note on a case
delete
/contact_cases/{id}/notes/{note_id}
Delete a case note
post
/contact_cases/{id}/messages
Send a message from a case
Conference
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17
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4
Extension
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Groupcall
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4
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9
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68
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5
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15
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Case
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Changes to Create a note on a case
post
/contact_cases/{id}/notes
Jul 8, 2026
0e81fffc2849
Revision changes
info
endpoint added
May 30, 2026
995c56ba9219
Revision changes
breaking
api path removed without deprecation