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InsightsV1CallSummary

Get a specific Call Summary.

Get a specific Call Summary.

get/v1/Voice/{CallSid}/Summary

Path parameters

CallSidstring required

The unique SID identifier of the Call.

Query parameters

ProcessingState'complete' | 'partial'

The Processing State of this Call Summary. One of complete, partial or all.

Response

OK

account_sidstring nullable

The unique SID identifier of the Account.

call_sidstring nullable

The unique SID identifier of the Call.

call_type'carrier' | 'sip' | 'trunking' | 'client' | 'whatsapp'
call_state'ringing' | 'completed' | 'busy' | 'fail' | 'noanswer' | 'canceled' | 'answered' | 'undialed'
answered_by'unknown' | 'machine_start' | 'machine_end_beep' | 'machine_end_silence' | 'machine_end_other' | 'human' | 'fax'
processing_state'complete' | 'partial'
created_timestring date-time nullable

The time at which the Call was created, given in ISO 8601 format. Can be different from start_time in the event of queueing due to CPS

start_timestring date-time nullable

The time at which the Call was started, given in ISO 8601 format.

end_timestring date-time nullable

The time at which the Call was ended, given in ISO 8601 format.

durationinteger nullable

Duration between when the call was initiated and the call was ended

connect_durationinteger nullable

Duration between when the call was answered and when it ended

{"stackTrail":"components:schemas:insights.v1.call.summary:properties:from","oasType":"schema","type":"unknown","description":"`object` The calling party. See [Details: Call Summary](https://www.twilio.com/docs/voice/voice-insights/api/call/details-call-summary#tofrom-object) for the object properties.","extensionFields":{"x-twilio":{"pii":{"handling":"standard","deleteSla":30}}},"nullable":true}
{"stackTrail":"components:schemas:insights.v1.call.summary:properties:to","oasType":"schema","type":"unknown","description":"`object` The called party. See [Details: Call Summary](https://www.twilio.com/docs/voice/voice-insights/api/call/details-call-summary#tofrom-object) for the object properties.","extensionFields":{"x-twilio":{"pii":{"handling":"standard","deleteSla":30}}},"nullable":true}
{"stackTrail":"components:schemas:insights.v1.call.summary:properties:carrier_edge","oasType":"schema","type":"unknown","description":"`object` Contains metrics and properties for the Twilio media gateway of a PSTN call. See [Details: Call Summary](https://www.twilio.com/docs/voice/voice-insights/api/call/details-call-summary#edges-and-their-properties) for the object properties.","nullable":true}
{"stackTrail":"components:schemas:insights.v1.call.summary:properties:client_edge","oasType":"schema","type":"unknown","description":"`object` Contains metrics and properties for the Twilio media gateway of a Client call. See [Details: Call Summary](https://www.twilio.com/docs/voice/voice-insights/api/call/details-call-summary#edges-and-their-properties) for the object properties.","nullable":true}
{"stackTrail":"components:schemas:insights.v1.call.summary:properties:sdk_edge","oasType":"schema","type":"unknown","description":"`object` Contains metrics and properties for the SDK sensor library for Client calls. See [Details: Call Summary](https://www.twilio.com/docs/voice/voice-insights/api/call/details-call-summary#edges-and-their-properties) for the object properties.","nullable":true}
{"stackTrail":"components:schemas:insights.v1.call.summary:properties:sip_edge","oasType":"schema","type":"unknown","description":"`object` Contains metrics and properties for the Twilio media gateway of a SIP Interface or Trunking call. See [Details: Call Summary](https://www.twilio.com/docs/voice/voice-insights/api/call/details-call-summary#edges-and-their-properties) for the object properties.","nullable":true}
tagsstring[] nullable

Tags applied to calls by Voice Insights analysis indicating a condition that could result in subjective degradation of the call quality.

urlstring uri nullable

The URL of this resource.

{"stackTrail":"components:schemas:insights.v1.call.summary:properties:attributes","oasType":"schema","type":"unknown","description":"`object` Attributes capturing call-flow-specific details. See [Details: Call Summary](https://www.twilio.com/docs/voice/voice-insights/api/call/details-call-summary#attributes-object) for the object properties.","nullable":true}
{"stackTrail":"components:schemas:insights.v1.call.summary:properties:properties","oasType":"schema","type":"unknown","description":"`object` Contains edge-agnostic call-level details. See [Details: Call Summary](https://www.twilio.com/docs/voice/voice-insights/api/call/details-call-summary#properties-object) for the object properties.","nullable":true}
{"stackTrail":"components:schemas:insights.v1.call.summary:properties:trust","oasType":"schema","type":"unknown","description":"`object` Contains trusted communications details including Branded Call and verified caller ID. See [Details: Call Summary](https://www.twilio.com/docs/voice/voice-insights/api/call/details-call-summary#trust-object) for the object properties.","nullable":true}
{"stackTrail":"components:schemas:insights.v1.call.summary:properties:annotation","oasType":"schema","type":"unknown","description":"`object` Programmatically labeled annotations for the Call. Developers can update the Call Summary records with Annotation during or after a Call. Annotations can be updated as long as the Call Summary record is addressable via the API. See [Details: Call Summary](https://www.twilio.com/docs/voice/voice-insights/api/call/details-call-summary#annotation-object) for the object properties.","nullable":true}

Changes

Changed in 5 of the 51 revisions of this API.2012

  • v1f61c549dd40c1See the full diff
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      added the optional property to the response with the status

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  • v10c1d9c8a044110See the full diff
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  • v1b62ede4d8adc10See the full diff
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      the response's property type changed from no type to object for status

      response-property-type-changed

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      response-property-type-changed

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      response-property-type-changed

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      the response's property type changed from no type to object for status

      response-property-type-changed

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      the response's property type changed from no type to object for status

      response-property-type-changed

  • v1f5faa6aa1fbc1See the full diff
    • ●

      added the new whatsapp enum value to the response property for the response status

      response-property-enum-value-added

  • v1fd83d6640ffd1See the full diff
    • ○

      api tag InsightsV1CallSummary added

      api-tag-added