Changes to Create support ticket

Changed in 5 of the 50 revisions of this API.▲33●12○95

1. Jun 25, 202659ecc410cd88○1
2. Jun 25, 20264ec70e480044▲3●1○13
3. Jun 25, 20262ac9065749ac○1
4. Jun 25, 2026b99327dee320▲1
5. Jun 5, 20263985c6090c91▲29●11○80

What changed

• Jun 25, 202659ecc410cd88○1See the full diff
  • ○

    added the required property ticket/created_by to the response with the 200 status

    response-required-property-added

• Jun 25, 20264ec70e480044▲3●1○13See the full diff
  • ▲

    removed the required property agent_instruction from the response with the 200 status

    response-required-property-removed

  • ▲

    removed the required property ok from the response with the 200 status

    response-required-property-removed

  • ▲

    removed the required property ticket/createdAt from the response with the 200 status

    response-required-property-removed

  • ●

    added the new in_progress enum value to the ticket/status response property for the response status 200

    response-property-enum-value-added

  • ○

    added the new optional request property request_id

    new-optional-request-property

  • ○

    added the new optional request property scraper_id

    new-optional-request-property

  • ○

    added the optional property ticket/failing_command to the response with the 200 status

    response-optional-property-added

  • ○

    added the optional property ticket/first_log_line to the response with the 200 status

    response-optional-property-added

  • ○

    added the optional property ticket/request_id to the response with the 200 status

    response-optional-property-added

  • ○

    added the optional property ticket/scraper_id to the response with the 200 status

    response-optional-property-added

  • ○

    the ticket/id response's property pattern was changed from ^[\s\S]{0,8192}$ to ^ticket_[a-f0-9]{20}$ for the status 200

    response-property-pattern-changed

  • ○

    added the required property next_command to the response with the 200 status

    response-required-property-added

  • ○

    added the required property rate_limit to the response with the 200 status

    response-required-property-added

  • ○

    added the required property ticket/agent_instruction to the response with the 200 status

    response-required-property-added

  • ○

    added the required property ticket/created_at to the response with the 200 status

    response-required-property-added

  • ○

    added the required property ticket/details to the response with the 200 status

    response-required-property-added

  • ○

    added the required property ticket/updated_at to the response with the 200 status

    response-required-property-added

• Jun 25, 20262ac9065749ac○1See the full diff
  • ○

    endpoint added

    endpoint-added

• Jun 25, 2026b99327dee320▲1See the full diff
  • ▲

    api path removed without deprecation

    api-path-removed-without-deprecation

  This revision also has 6 changes that name no endpoint, such as unreferenced schemas being removed. See the revision's changelog

• Jun 5, 20263985c6090c91▲29●11○80See the full diff
  • ▲

    the response property checkout_url became nullable for the status 400

    response-property-became-nullable

  • ▲

    the response property checkout_url became nullable for the status 401

    response-property-became-nullable

  • ▲

    the response property checkout_url became nullable for the status 429

    response-property-became-nullable

  • ▲

    the response property checkout_url became nullable for the status 500

    response-property-became-nullable

  • ▲

    the response property checkout_url became optional for the status 400

    response-property-became-optional

  • ▲

    the response property checkout_url became optional for the status 401

    response-property-became-optional

  • ▲

    the response property checkout_url became optional for the status 429

    response-property-became-optional

  • ▲

    the response property checkout_url became optional for the status 500

    response-property-became-optional

  • ▲

    the agent_instruction response property's maxLength was unset from 1000 for the response status 400

    response-property-max-length-unset

  • ▲

    the agent_instruction response property's maxLength was unset from 1000 for the response status 401

    response-property-max-length-unset

  • ▲

    the agent_instruction response property's maxLength was unset from 1000 for the response status 429

    response-property-max-length-unset

  • ▲

    the agent_instruction response property's maxLength was unset from 1000 for the response status 500

    response-property-max-length-unset

  • ▲

    the message response property's maxLength was unset from 240 for the response status 400

    response-property-max-length-unset

  • ▲

    the message response property's maxLength was unset from 240 for the response status 401

    response-property-max-length-unset

  • ▲

    the message response property's maxLength was unset from 240 for the response status 429

    response-property-max-length-unset

  • ▲

    the message response property's maxLength was unset from 240 for the response status 500

    response-property-max-length-unset

  • ▲

    the ticket/id response property's maxLength was unset from 27 for the response status 200

    response-property-max-length-unset

  • ▲

    the ticket/subject response property's maxLength was unset from 160 for the response status 200

    response-property-max-length-unset

  • ▲

    removed the required property next_command from the response with the 200 status

    response-required-property-removed

  • ▲

    removed the required property rate_limit from the response with the 200 status

    response-required-property-removed

  • ▲

    removed the required property ticket/agent_instruction from the response with the 200 status

    response-required-property-removed

  • ▲

    removed the required property ticket/build_id from the response with the 200 status

    response-required-property-removed

  • ▲

    removed the required property ticket/created_at from the response with the 200 status

    response-required-property-removed

  • ▲

    removed the required property ticket/deploy_id from the response with the 200 status

    response-required-property-removed

  • ▲

    removed the required property ticket/details from the response with the 200 status

    response-required-property-removed

  • ▲

    removed the required property ticket/failing_command from the response with the 200 status

    response-required-property-removed

  • ▲

    removed the required property ticket/first_log_line from the response with the 200 status

    response-required-property-removed

  • ▲

    removed the required property ticket/service_id from the response with the 200 status

    response-required-property-removed

  • ▲

    removed the required property ticket/updated_at from the response with the 200 status

    response-required-property-removed

  • ●

    the optional response header Retry-After removed for the status 200

    optional-response-header-removed

  • ●

    the optional response header Retry-After removed for the status 400

    optional-response-header-removed

  • ●

    the optional response header Retry-After removed for the status 401

    optional-response-header-removed

  • ●

    the optional response header Retry-After removed for the status 500

    optional-response-header-removed

  • ●

    changed the pattern of the request property details from ^[\s\S]{1,8000}$ to ^[\s\S]{0,8192}$

    request-property-pattern-changed

  • ●

    changed the pattern of the request property failing_command from ^[^\r\n\x00-\x1F\x7F]{1,2000}$ to ^[\s\S]{0,8192}$

    request-property-pattern-changed

  • ●

    changed the pattern of the request property first_log_line from ^[^\r\n\x00-\x1F\x7F]{1,2000}$ to ^[\s\S]{0,8192}$

    request-property-pattern-changed

  • ●

    changed the pattern of the request property subject from ^[^\r\n\x00-\x1F\x7F]{1,160}$ to ^[\s\S]{0,8192}$

    request-property-pattern-changed

  • ●

    removed the request property build_id

    request-property-removed

  • ●

    removed the request property deploy_id

    request-property-removed

  • ●

    removed the request property service_id

    request-property-removed

  • ○

    the failing_command request property's minLength was decreased from 1 to 0

    request-property-min-length-decreased

  • ○

    the first_log_line request property's minLength was decreased from 1 to 0

    request-property-min-length-decreased

  • ○

    removed the database_unavailable enum value from the code response property for the response status 400

    response-property-enum-value-removed

  • ○

    removed the database_unavailable enum value from the code response property for the response status 401

    response-property-enum-value-removed

  • ○

    removed the database_unavailable enum value from the code response property for the response status 429

    response-property-enum-value-removed

  • ○

    removed the database_unavailable enum value from the code response property for the response status 500

    response-property-enum-value-removed

  • ○

    removed the in_progress enum value from the ticket/status response property for the response status 200

    response-property-enum-value-removed

  • ○

    removed the invalid_cpu_limit enum value from the code response property for the response status 400

    response-property-enum-value-removed

  • ○

    removed the invalid_cpu_limit enum value from the code response property for the response status 401

    response-property-enum-value-removed

  • ○

    removed the invalid_cpu_limit enum value from the code response property for the response status 429

    response-property-enum-value-removed

  • ○

    removed the invalid_cpu_limit enum value from the code response property for the response status 500

    response-property-enum-value-removed

  • ○

    removed the invalid_health_endpoint enum value from the code response property for the response status 400

    response-property-enum-value-removed

  • ○

    removed the invalid_health_endpoint enum value from the code response property for the response status 401

    response-property-enum-value-removed

  • ○

    removed the invalid_health_endpoint enum value from the code response property for the response status 429

    response-property-enum-value-removed

  • ○

    removed the invalid_health_endpoint enum value from the code response property for the response status 500

    response-property-enum-value-removed

  • ○

    removed the invalid_memory_limit enum value from the code response property for the response status 400

    response-property-enum-value-removed

  • ○

    removed the invalid_memory_limit enum value from the code response property for the response status 401

    response-property-enum-value-removed

  • ○

    removed the invalid_memory_limit enum value from the code response property for the response status 429

    response-property-enum-value-removed

  • ○

    removed the invalid_memory_limit enum value from the code response property for the response status 500

    response-property-enum-value-removed

  • ○

    removed the invalid_port enum value from the code response property for the response status 400

    response-property-enum-value-removed

  • ○

    removed the invalid_port enum value from the code response property for the response status 401

    response-property-enum-value-removed

  • ○

    removed the invalid_port enum value from the code response property for the response status 429

    response-property-enum-value-removed

  • ○

    removed the invalid_port enum value from the code response property for the response status 500

    response-property-enum-value-removed

  • ○

    removed the invalid_service_name enum value from the code response property for the response status 400

    response-property-enum-value-removed

  • ○

    removed the invalid_service_name enum value from the code response property for the response status 401

    response-property-enum-value-removed

  • ○

    removed the invalid_service_name enum value from the code response property for the response status 429

    response-property-enum-value-removed

  • ○

    removed the invalid_service_name enum value from the code response property for the response status 500

    response-property-enum-value-removed

  • ○

    removed the invalid_toml enum value from the code response property for the response status 400

    response-property-enum-value-removed

  • ○

    removed the invalid_toml enum value from the code response property for the response status 401

    response-property-enum-value-removed

  • ○

    removed the invalid_toml enum value from the code response property for the response status 429

    response-property-enum-value-removed

  • ○

    removed the invalid_toml enum value from the code response property for the response status 500

    response-property-enum-value-removed

  • ○

    removed the missing_command enum value from the code response property for the response status 400

    response-property-enum-value-removed

  • ○

    removed the missing_command enum value from the code response property for the response status 401

    response-property-enum-value-removed

  • ○

    removed the missing_command enum value from the code response property for the response status 429

    response-property-enum-value-removed

  • ○

    removed the missing_command enum value from the code response property for the response status 500

    response-property-enum-value-removed

  • ○

    removed the missing_config enum value from the code response property for the response status 400

    response-property-enum-value-removed

  • ○

    removed the missing_config enum value from the code response property for the response status 401

    response-property-enum-value-removed

  • ○

    removed the missing_config enum value from the code response property for the response status 429

    response-property-enum-value-removed

  • ○

    removed the missing_config enum value from the code response property for the response status 500

    response-property-enum-value-removed

  • ○

    removed the missing_source_archive enum value from the code response property for the response status 400

    response-property-enum-value-removed

  • ○

    removed the missing_source_archive enum value from the code response property for the response status 401

    response-property-enum-value-removed

  • ○

    removed the missing_source_archive enum value from the code response property for the response status 429

    response-property-enum-value-removed

  • ○

    removed the missing_source_archive enum value from the code response property for the response status 500

    response-property-enum-value-removed

  • ○

    removed the payment_required enum value from the code response property for the response status 400

    response-property-enum-value-removed

  • ○

    removed the payment_required enum value from the code response property for the response status 401

    response-property-enum-value-removed

  • ○

    removed the payment_required enum value from the code response property for the response status 429

    response-property-enum-value-removed

  • ○

    removed the payment_required enum value from the code response property for the response status 500

    response-property-enum-value-removed

  • ○

    removed the policy_rejected enum value from the code response property for the response status 400

    response-property-enum-value-removed

  • ○

    removed the policy_rejected enum value from the code response property for the response status 401

    response-property-enum-value-removed

  • ○

    removed the policy_rejected enum value from the code response property for the response status 429

    response-property-enum-value-removed

  • ○

    removed the policy_rejected enum value from the code response property for the response status 500

    response-property-enum-value-removed

  • ○

    removed the rate_limited enum value from the code response property for the response status 400

    response-property-enum-value-removed

  • ○

    removed the rate_limited enum value from the code response property for the response status 401

    response-property-enum-value-removed

  • ○

    removed the rate_limited enum value from the code response property for the response status 429

    response-property-enum-value-removed

  • ○

    removed the rate_limited enum value from the code response property for the response status 500

    response-property-enum-value-removed

  • ○

    response property checkout_url list-of-types was narrowed by removing types null from media type application/json of response 400

    response-property-list-of-types-narrowed

  • ○

    response property checkout_url list-of-types was narrowed by removing types null from media type application/json of response 401

    response-property-list-of-types-narrowed

  • ○

    response property checkout_url list-of-types was narrowed by removing types null from media type application/json of response 429

    response-property-list-of-types-narrowed

  • ○

    response property checkout_url list-of-types was narrowed by removing types null from media type application/json of response 500

    response-property-list-of-types-narrowed

  • ○

    response property docs_url list-of-types was narrowed by removing types null from media type application/json of response 400

    response-property-list-of-types-narrowed

  • ○

    response property docs_url list-of-types was narrowed by removing types null from media type application/json of response 401

    response-property-list-of-types-narrowed

  • ○

    response property docs_url list-of-types was narrowed by removing types null from media type application/json of response 429

    response-property-list-of-types-narrowed

  • ○

    response property docs_url list-of-types was narrowed by removing types null from media type application/json of response 500

    response-property-list-of-types-narrowed

  • ○

    the code response's property pattern ^[\s\S]{0,8192}$ was added for the status 400

    response-property-pattern-added

  • ○

    the code response's property pattern ^[\s\S]{0,8192}$ was added for the status 401

    response-property-pattern-added

  • ○

    the code response's property pattern ^[\s\S]{0,8192}$ was added for the status 429

    response-property-pattern-added

  • ○

    the code response's property pattern ^[\s\S]{0,8192}$ was added for the status 500

    response-property-pattern-added

  • ○

    the agent_instruction response's property pattern was changed from ^[\s\S]{1,1000}$ to ^[\s\S]{0,8192}$ for the status 400

    response-property-pattern-changed

  • ○

    the agent_instruction response's property pattern was changed from ^[\s\S]{1,1000}$ to ^[\s\S]{0,8192}$ for the status 401

    response-property-pattern-changed

  • ○

    the agent_instruction response's property pattern was changed from ^[\s\S]{1,1000}$ to ^[\s\S]{0,8192}$ for the status 429

    response-property-pattern-changed

  • ○

    the agent_instruction response's property pattern was changed from ^[\s\S]{1,1000}$ to ^[\s\S]{0,8192}$ for the status 500

    response-property-pattern-changed

  • ○

    the message response's property pattern was changed from ^[\s\S]{1,240}$ to ^[\s\S]{0,8192}$ for the status 400

    response-property-pattern-changed

  • ○

    the message response's property pattern was changed from ^[\s\S]{1,240}$ to ^[\s\S]{0,8192}$ for the status 401

    response-property-pattern-changed

  • ○

    the message response's property pattern was changed from ^[\s\S]{1,240}$ to ^[\s\S]{0,8192}$ for the status 429

    response-property-pattern-changed

  • ○

    the message response's property pattern was changed from ^[\s\S]{1,240}$ to ^[\s\S]{0,8192}$ for the status 500

    response-property-pattern-changed

  • ○

    the ticket/id response's property pattern was changed from ^ticket_[a-f0-9]{20}$ to ^[\s\S]{0,8192}$ for the status 200

    response-property-pattern-changed

  • ○

    the ticket/subject response's property pattern was changed from ^[^\r\n\x00-\x1F\x7F]{1,160}$ to ^[\s\S]{0,8192}$ for the status 200

    response-property-pattern-changed

  • ○

    added the required property agent_instruction to the response with the 200 status

    response-required-property-added

  • ○

    added the required property ok to the response with the 200 status

    response-required-property-added

  • ○

    added the required property ticket/createdAt to the response with the 200 status

    response-required-property-added

  This revision also has 141 changes that name no endpoint, such as unreferenced schemas being removed. See the revision's changelog