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analytics
110
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12
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41
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3
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12
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4
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18
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7
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6
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19
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28
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29
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6
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2
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4
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16
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10
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19
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7
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22
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5
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4
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7
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15
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5
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15
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17
voice
40
get
/v1/voice/configs
List voice pipeline configs for the org
post
/v1/voice/configs
Create a voice pipeline config for an agent or persona (1:1)
get
/v1/voice/configs/{config_id}
Get a voice pipeline config by id
delete
/v1/voice/configs/{config_id}
Delete a voice pipeline config
patch
/v1/voice/configs/{config_id}
Partial update of a voice pipeline config
get
/v1/voice/saved-configs
List saved voice configs for the org
post
/v1/voice/saved-configs
Create a reusable named voice config
get
/v1/voice/saved-configs/{config_id}
Get a saved voice config by id
delete
/v1/voice/saved-configs/{config_id}
Delete a saved voice config
patch
/v1/voice/saved-configs/{config_id}
Partial update of a saved voice config
get
/v1/voice/assistants/{agent_id}/voice-config
Get the effective voice pipeline config for an assistant (inline or saved)
put
/v1/voice/assistants/{agent_id}/voice-config-source
Set the voice source (saved config link) for an assistant
post
/v1/voice/assistants/{agent_id}/voice-config/detach
Detach an assistant from a saved config into an inline copy
get
/v1/voice/teams/{team_id}/voice-config
Get the effective voice pipeline config for a team (inline or saved)
put
/v1/voice/teams/{team_id}/voice-config-source
Set the voice source (saved config link) for a team
post
/v1/voice/teams/{team_id}/voice-config/detach
Detach a team from a saved config into an inline copy
get
/v1/voice/personas/{persona_id}/voice-config
Get the voice pipeline config for a persona
get
/v1/voice/call-window
Get the org's outbound calling-hours window
put
/v1/voice/call-window
Set the org's outbound calling-hours window
get
/v1/voice/call-expiry
Get the org's queued-call expiry TTL
put
/v1/voice/call-expiry
Set the org's queued-call expiry TTL
get
/v1/voice/holiday-calendar
Get the org's outbound holiday calendar
put
/v1/voice/holiday-calendar
Set the org's outbound holiday calendar
get
/v1/voice/outbound/controls
Get the org's outbound pause/cancel control state
post
/v1/voice/outbound/pause
Pause outbound dialing for the org, an agent, or a team
post
/v1/voice/outbound/resume
Resume outbound dialing for the org, an agent, or a team
post
/v1/voice/outbound/cancel
Cancel the queued outbound backlog for the org, an agent, or a team
get
/v1/voice/outbound/queued
List queued outbound calls (optionally filtered by agent/team/paused)
post
/v1/voice/outbound/queued/{conversation_id}/cancel
Cancel a single queued outbound call
post
/v1/voice/outbound/queued/{conversation_id}/pause
Pause a single queued outbound call
post
/v1/voice/outbound/queued/{conversation_id}/resume
Resume a single paused outbound call
post
/v1/voice/outbound/attempts/{attempt_id}/replay
Replay a poison-terminalized delivery attempt after an operator repair
get
/v1/voice/voices
List Voices
get
/v1/voice/voices/{voice_id}
Get Voice
get
/v1/voice/tts-models
List Tts Models
get
/v1/voice/stt-models
List Stt Models
get
/v1/voice/recordings/{recording_id}/playback-url
Get Recording Playback Url
get
/v1/voice/warm-transfer/{conversation_id}/transfer-detail
Get Warm Transfer Detail
post
/v1/voice/outbound
Outbound
post
/v1/voice/web-call
Web Call
webchat
10
webhooks
2
workflow-playground
4
workflows
22
voice
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Changes to Pause outbound dialing for the org, an agent, or a team
post
/v1/voice/outbound/pause
Aug 12, 2026
5a5597ebb2d6
Revision changes
info
endpoint added