KObjects (Custom Objects)

Get KObject by external ID

Changed on

Retrieve KObject by name and unique external ID.

get/klasses/{name}/externalId={externalId}

Request

  • Base URL: https://api.kustomerapp.com/v1
  • URL: https://api.kustomerapp.com/v1/klasses/{name}/externalId={externalId}
  • Auth: httpBearer (a scheme the document does not define)

Response

OK

Example response

{
  "data": {
    "attributes": {
      "firstDone": {
        "time": 27122,
        "businessTime": 27122,
        "createdAt": "2021-06-01T12:00:00Z",
        "createdBy": "60b6b1b3b3b3b3b3b3b3b3b3",
        "createdByTeam": "60b6b1b3b3b3b3b3b3b3b3b3",
        "assignedTeam": "60b6b1b3b3b3b3b3b3b3b3",
        "assignedUser": "60b6b1b3b3b3b3b3b3b3b3",
        "commentCount": 1
      },
      "lastDone": {
        "time": 27122,
        "businessTime": 27122,
        "createdAt": "2021-06-01T12:00:00Z",
        "createdBy": "60b6b1b3b3b3b3b3b3b3b3b3",
        "createdByTeam": "60b6b1b3b3b3b3b3b3b3b3b3",
        "assignedTeam": "60b6b1b3b3b3b3b3b3b3b3",
        "assignedUser": "60b6b1b3b3b3b3b3b3b3b3",
        "commentCount": 1
      },
      "queue": "60b6b1b3b3b3b3b3b3b3b3b3",
      "assignedUser": "60b6b1b3b3b3b3b3b3b3b3",
      "status": "open"
    }
  }
}

Changes

  • 1edada6b80f5Revision changes
    • info

      api operation id getKlassesByNameAndExternalId removed and replaced with GetKlassesByNameAndExternalId