Attachments4

Audit Logs1

Auth Settings4

Auth Tokens6

Brands5

Business Schedules6

Companies5

Companies (Bulk)2

Conversations9

Conversations (Bulk)2

Conversations (Forwards)2

Conversations (Messages)2

Conversations (Notes)1

Conversations (Tags)2

Conversations (Time)2

Custom Attributes2

Customers9

Customers (Bulk)3

Customers (Conversations)2

Customers (Drafts)2

Customers (Events)4

Customers (KObjects)2

Customers (Merges)3

Customers (Messages)2

Customers (Notes)1

Customers (Unmasking Windows)2

Drafts5

Drafts (Attachments)4

Forwards (Attachments)4

Klasses5

KObjects (Custom Objects)6

KObjects (Custom Objects) (Bulk)3

Media3

Messages7

post/messages/{id}/redactionsRedact a message
get/messagesGet messages
post/messagesCreate message
get/messages/{id}Get message by ID
put/messages/{id}Update message by ID
patch/messages/{id}Update message attributes by ID
get/messages/externalid=:externalIdGet a Message by External ID

Messages (Bulk)2

Notes6

Notes (Bulk)2

Notes (Conversations)1

Role Groups6

Satisfaction1

Search2

SLAs1

Spam3

Teams6

Teams (By ID)3

Tracking Events3

Users5

Users (By ID)3

Messages

Changes to Get a Message by External ID

get/messages/externalid=:externalId

May 13, 20250d6c566968fa Revision changes
- info
  api operation id GetMessagebyExternalID removed and replaced with GetMessageByExternalID