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Schema
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Account
4
Custom Fields
5
Customers
12
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2
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2
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5
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5
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7
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3
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1
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6
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4
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1
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Tags
7
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5
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6
Tickets
13
get
/api/tickets
List tickets
post
/api/tickets
Create a ticket
get
/api/tickets/{id}
Retrieve a ticket
put
/api/tickets/{id}
Update a ticket
delete
/api/tickets/{id}
Delete a ticket
get
/api/tickets/{ticket_id}/tags
List ticket tags
put
/api/tickets/{ticket_id}/tags
Set ticket tags
post
/api/tickets/{ticket_id}/tags
Add ticket tags
delete
/api/tickets/{ticket_id}/tags
Remove ticket tags
put
/api/tickets/{ticket_id}/custom-fields/{id}
Update ticket field value
delete
/api/tickets/{ticket_id}/custom-fields/{id}
Delete ticket field value
get
/api/tickets/{ticket_id}/custom-fields
List ticket field values
put
/api/tickets/{ticket_id}/custom-fields
Update ticket fields values
Users
5
Views
7
Voice Call Events
2
Voice Call Recordings
3
Voice Calls
2
Widgets
5
Tickets
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Changes to Update a ticket
put
/api/tickets/{id}
Nov 3, 2026
3fdfcb5b6678
Revision changes
info
endpoint added