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Schema
Generate
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Accounts
8
Analytics
4
Applications
1
Attachments
4
Channels
7
Comments
6
Contact Groups
10
Contact Handles
2
Contact Lists
10
Contact Notes
2
Contacts
11
Conversations
20
Custom Fields
7
Drafts
5
Events
2
Inboxes
12
get
/inboxes
List inboxes
post
/inboxes
Create inbox
get
/inboxes/{inbox_id}
Get inbox
get
/inboxes/{inbox_id}/channels
List inbox channels
get
/inboxes/{inbox_id}/conversations
List inbox conversations
get
/inboxes/{inbox_id}/teammates
List inbox access
post
/inboxes/{inbox_id}/teammates
Add inbox access
delete
/inboxes/{inbox_id}/teammates
Removes inbox access
get
/teammates/{teammate_id}/private_inboxes
List teammate private inboxes
post
/teammates/{teammate_id}/private_inboxes
Create teammate private inbox
get
/teams/{team_id}/inboxes
List team inboxes
post
/teams/{team_id}/inboxes
Create team inbox
Knowledge Base Articles
9
Knowledge Base Categories
7
Knowledge Bases
11
Links
5
Message Template Folders
11
Message Templates
11
Messages
7
Rules
5
Shifts
10
Signatures
7
Statuses
2
Tags
14
Teammate groups
14
Teammates
5
Teams
4
Time Off
6
Token Identity
1
Views
6
Inboxes
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Changes to Create inbox
post
/inboxes
Nov 3, 2026
d5ddea1da69e
Revision changes
breaking
request body became required