Sales & customer support

CRM: manage AI assistants, leads, custom fields, conversations and channels

Customer support: manage conversations, customers, help center articles, canned responses, SLA rules and CSAT surveys

Bookings: list, create and cancel appointments, check event type availability, manage webhooks

Quality assurance: score agent conversations, run coaching and calibrations, track work items and SLAs

Lead data: browse, score, enrich and publish leads to CRM, with lists, subscriptions and pipeline stages

CRM: log and manage messages and call records, with search, batch and CRUD operations

Signals: create intent-based lead alerts, watch companies and people, and enrich contacts and firmographics

CRM: create, search, update and archive subscription records, with batch and association endpoints

CRM: create, search and batch-manage to-do items and their links to contacts and deals

GTM data layer: manage CRM tables, enrichments, sequences, mailboxes and integrations

Customer support platform: manage issues, accounts, contacts, knowledge bases and call recordings

Users and accounts: manage users, linked accounts, earnings, consent and webhooks across companies and widgets

CRM: manage company records, search them, merge duplicates and link them to other objects

Agents, flows, playbooks and CRM objects: list and manage agents, conversations, workflows and records

User accounts: log in, register, search users and fetch user profiles by ID

CRM: manage discount records, search, batch updates, merges and associations with deals

Recordings, users, accounts and opportunities: manage recordings, users, CRM accounts, opportunities and OAuth apps

Legal intake: manage leads, calls, cases, referrals, billing and CRM sync for law firms

CRM: read forecast type definitions and their settings from HubSpot

Sales engagement: manage sequences, contacts, accounts, lists, tasks, meetings and custom objects

Sales call recording and CRM sync: manage calls, deals, contacts, companies and calendar integrations

Conversational AI agents: manage leads, conversations, sequences, campaigns and bulk lead imports

运维人员预配置与工单统计:管理运维账号、查询工单、待办和TT统计