Sales & customer support

Quality assurance: score agent conversations, run calibrations and coaching, track work items and SLAs

CRM and project work: manage clients, deals, projects, tasks, time entries and invoices

Legal intake: manage leads, calls, cases, appointments and CRM integrations for law firms

Real estate CRM: manage contacts, leads, deals, properties, contracts, leases and financial transactions

Customer messaging: manage inboxes, chats, contacts, broadcasts, WhatsApp templates and AI assistants

Contact center: manage accounts, contacts, calls, tickets, articles, voice campaigns and files

CRM and HR records: manage companies, contacts, opportunities, employees and linked relationships

Contacts and notes: sync contact records, search notes, read transcripts and webhooks

Outbound sequences: enroll contacts, run multichannel steps, manage LinkedIn accounts and sender profiles

Sales outreach: manage mailboxes, contacts, sequences, email threads and webhooks

Customer messaging: manage inboxes, conversations, contacts, agents, teams and automation rules

Integrations: manage provider connections, webhooks, custom HTTP tools and their call and delivery logs

Website tracking: register sites, track visitor sessions and profile-view sightings

Unibox: shared LinkedIn and email inbox with threads, tasks, sender profiles and AI SDR agents

Data tables, enrichment and multichannel outreach workflows: manage people, companies, runs and sender profiles

Helpdesk: manage conversations, contacts, inboxes, tags, saved replies, reports and Knowledge Base articles

AI chatbots and lead capture: train bots, manage FAQs, contacts, deals and inbox threads

Nex data: manage objects, records, lists, tasks, notes and AI-driven context search

Contact-center platform: manage calls, campaigns, scenarios, QA scorecards and CRM lookups

CRM: manage AI assistants, leads, custom fields, conversations and channels

Lead generation: create intent signals, watchlists, and enrich contacts, companies and emails

Sales automation: list outreach flows, enroll contacts and check their enrollment status

GTM data layer: manage CRM tables, enrichments, sequences, mailboxes and outreach approvals

Lead generation: find prospects, enrich work emails, and automate social outreach actions