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get
/beta/queues
List queues
post
/beta/queues
Create queue
get
/beta/queues/{queueId}/members
List agents
delete
/beta/queues/{queueId}/members
Remove agents
patch
/beta/queues/{queueId}/members
Assign agents
get
/beta/queues/{queueId}/availability
Get queue availability
get
/beta/queues/{queueId}
Get queue
get
/beta/queues/conversation-position/{csid}
Get the position of the conversation in its current queue
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Queues
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Changes to Get queue availability
get
/beta/queues/{queueId}/availability
Sep 30, 2026
30c7535b3724
Revision changes
info
the endpoint scheme security
ApiKeyAuth
was removed from the API