---
title: "Start a 2FA password reset"
method: POST
path: "/zephr/users/reset"
tags: ["Authentication"]
---

# Start a 2FA password reset

`POST /zephr/users/reset`

## Request

- Base URL: `https://demo-site`
- URL: `https://demo-site/zephr/users/reset`
- Auth: one of:
  - API key in cookie `blaize_session`
  - API key in query parameter `jwt`
  - API key in header `x-blaize-jwt`
  - API key in header `x-zephr-jwt`
  - HTTP bearer
  - API key in cookie `blaize_jwt`

Starts the password reset for a 2FA user. This will send an email to the user with a 6 digit code, which can then be used to reset their password.

## Request body

- User2faPasswordReset
  - `identifiers` object
    - `email_address` string, required

## Response `201`

Created. The user will be sent an email with a TOKEN template variable matching the pattern [0-9]{6} to be used to reset their password.

## Other responses

- `400`: Bad Request
- `404`: Not Found

---

[API](https://skmtc.dev/zuora/apis/zuora-2.md) - [All operations](https://skmtc.dev/zuora/apis/zuora-2/llms.txt) - [OpenAPI document](https://skmtc.dev/zuora/apis/zuora-2/revisions/678190d04c40?raw)