--- title: "Cancel a subscription" method: PUT path: "/v1/subscriptions/{subscription-key}/cancel" tags: ["Subscriptions"] --- # Cancel a subscription `PUT /v1/subscriptions/{subscription-key}/cancel` This REST API reference describes how to cancel an active subscription. **Note**: If you have the Invoice Settlement feature enabled, it is best practice to set the `Zuora-Version` parameter to `211.0` or later [available versions](https://developer.zuora.com/api-references/api/overview/#section/API-Versions/Minor-Version). Otherwise, an error occurs. ## Path parameters - `subscription-key` string, required ## Headers - `Accept-Encoding` string - `Content-Encoding` string - `Zuora-Track-Id` string - `Zuora-Entity-Ids` string - `Zuora-Org-Ids` string - `Zuora-Version` string ## Request body - POSTSubscriptionCancellationType - `applicationOrder` string[] — The priority order to apply credit memos and/or unapplied payments to an invoice. Possible item values are: `CreditMemo`, `UnappliedPayment`. **Note:** - This field is valid only if the `applyCredit` field is set to `true`. - If no value is specified for this field, the default priority order is used, ["CreditMemo", "UnappliedPayment"], to apply credit memos first and then apply unapplied payments. - If only one item is specified, only the items of the spedified type are applied to invoices. For example, if the value is `["CreditMemo"]`, only credit memos are used to apply to invoices. - `applyCredit` boolean — If the value is true, the credit memo or unapplied payment on the order account will be automatically applied to the invoices generated by this order. The credit memo generated by this order will not be automatically applied to any invoices. **Note:** This field is only available if you have [Invoice Settlement](https://docs.zuora.com?resourceId=billing-invoice-settlement) enabled. The Invoice Settlement feature is generally available as of Zuora Billing Release 296 (March 2021). This feature includes Unapplied Payments, Credit and Debit Memo, and Invoice Item Settlement. If you want to enable Invoice Settlement, see [Invoice Settlement Enablement and Checklist Guide](https://docs.zuora.com?resourceId=billing-invoice-settlement-migration-checklist-and-guide) for more information. - `applyCreditBalance` boolean — Whether to automatically apply a credit balance to an invoice. If the value is `true`, the credit balance is applied to the invoice. If the value is `false`, no action is taken. To view the credit balance adjustment, retrieve the details of the invoice using the Get Invoices method. Prerequisite: `invoice` must be `true`. **Note:** - If you are using the field `invoiceCollect` rather than the field `invoice`, the `invoiceCollect` value must be `true`. - This field is deprecated if you have the Invoice Settlement feature enabled. - `bookingDate` string, date — The booking date that you want to set for the amendment contract when you cancel the subscription. The default value is the current date when you make the API call. - `cancellationEffectiveDate` string, date — Date the cancellation takes effect, in the format yyyy-mm-dd. Use only if `cancellationPolicy` is `SpecificDate`. Should not be earlier than the subscription contract-effective date, later than the subscription term-end date, or within a period for which the customer has been invoiced. - `cancellationPolicy` string, required — Cancellation method. Possible values are: `EndOfCurrentTerm`, `EndOfLastInvoicePeriod`, `SpecificDate`. If using `SpecificDate`, the `cancellationEffectiveDate` field is required. - `collect` boolean — Collects an automatic payment for a subscription. The collection generated in this operation is only for this subscription, not for the entire customer account. If the value is `true`, the automatic payment is collected. If the value is `false`, no action is taken. Prerequisite: The `invoice` or `runBilling` field must be `true`. **Note**: This field is available only if you are on the latest Zuora API version, or you set the `Zuora-Version` request header to `196.0` or [a later available version](https://developer.zuora.com/v1-api-reference/api-versions/#minor-version). - `contractEffectiveDate` string, date — The date when the customer notifies you that they want to cancel their subscription. - `creditMemoReasonCode` string — A code identifying the reason for the credit memo transaction that is generated by the request. The value must be an existing reason code. If you do not pass the field or pass the field with empty value, Zuora uses the default reason code. - `documentDate` string, date — The date of the billing document, in `yyyy-mm-dd` format. It represents the invoice date for invoices, credit memo date for credit memos, and debit memo date for debit memos. - If this field is specified, the specified date is used as the billing document date. - If this field is not specified, the date specified in the `targetDate` is used as the billing document date. - `orderDate` string, date — The date when the order is signed. If no additinal contractEffectiveDate is provided, this order will use this order date as the contract effective date. This field must be in the `yyyy-mm-dd` format. This field is required for Orders customers only, not applicable to Orders Harmonization customers. - `runBilling` boolean — Creates an invoice for a subscription. If you have the Invoice Settlement feature enabled, a credit memo might also be created based on the [invoice and credit memo generation rule](https://docs.zuora.com?resourceId=billing-invoice-and-credit-memo-generation-rule). The billing documents generated in this operation is only for this subscription, not for the entire customer account. Possible values: - `true`: An invoice is created. If you have the Invoice Settlement feature enabled, a credit memo might also be created. - `false`: No invoice is created. **Note**: This field is available only if you are on the latest Zuora API version, or you set the `Zuora-Version` request header to `211.0` or [a later available version](https://developer.zuora.com/v1-api-reference/api-versions/#minor-version). - `targetDate` string, date — Date through which to calculate charges if an invoice or a credit memo is generated, as yyyy-mm-dd. Default is current date. **Note**: - This field is available only if you are on the latest Zuora API version, or you set the `Zuora-Version` request header to `211.0` or [a later available version](https://developer.zuora.com/v1-api-reference/api-versions/#minor-version). - The credit memo is only available if you have the Invoice Settlement feature enabled. ## Response `200` OK - POSTSubscriptionCancellationResponseType - `cancelledDate` string, date — The date that the subscription was canceled. This field is available in the Orders Harmonization tenants and the Subscribe and Amend tenants. This field is not available in the Orders tenants. For more information, see Identify your tenant type for managing subscriptions. - `creditMemoId` string — The credit memo ID, if a credit memo is generated during the subscription process. **Note:** This container is only available if you set the Zuora REST API minor version to 207.0 or later [available versions](https://developer.zuora.com/api-references/api/overview/#section/API-Versions/Minor-Version) in the request header, and you have [Invoice Settlement](https://docs.zuora.com?resourceId=billing-invoice-settlement) enabled. The Invoice Settlement feature is generally available as of Zuora Billing Release 296 (March 2021). This feature includes Unapplied Payments, Credit and Debit Memo, and Invoice Item Settlement. If you want to enable Invoice Settlement, see [Invoice Settlement Enablement and Checklist Guide](https://docs.zuora.com?resourceId=billing-invoice-settlement-migration-checklist-and-guide) for more information. - `invoiceId` string — ID of the invoice, if one is generated. - `paidAmount` number — Amount paid. - `paymentId` string — ID of the payment, if a payment is collected. - `subscriptionId` string — The subscription ID. - `success` boolean — Returns `true` if the request was processed successfully. - `totalDeltaMrr` number — Change in the subscription monthly recurring revenue as a result of the update. - `totalDeltaTcv` number — Change in the total contracted value of the subscription as a result of the update. ## Other responses - `500` — Internal Server Error - `4XX` — Request Errors --- [API](https://skmtc.dev/zuora/apis/api-reference.md) · [All operations](https://skmtc.dev/zuora/apis/api-reference/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/zuora/api-reference/revisions/d11e237f3e54/schema)