---
title: "/merchant-disputes/close"
method: POST
path: "/merchant-disputes/close"
---

# /merchant-disputes/close

`POST /merchant-disputes/close`

Sandbox (Testing): https://gateway.sand.us.zip.co/merchant-disputes/close<br><br>Accept losing the dispute and close the dispute.

## Headers

- `QP-Territory` string, required

## Request body

- object
  - `merchantId` string — The merchant's Id.
  - `disputeId` string, required — The dispute Id.

## Response `200`

200

- object
  - `disputeDetail` object
    - `id` string
    - `disputeId` string
    - `disputedAmount` integer
    - `currency` string
    - `isChargeRefundable` boolean
    - `evidenceDueOn` string
    - `disputedOn` string
    - `status` string
    - `reason` string
    - `evidence` object
      - `receipt` object
        - `id` string
        - `created` string
        - `expiresAt` string
        - `filename` string
        - `category` string
        - `size` integer
        - `title` string
        - `type` string
      - `refundPolicy` object
        - `id` string
        - `created` string
        - `expiresAt` string
        - `filename` string
        - `category` string
        - `size` integer
        - `title` string
        - `type` string
      - `refundPolicyDisclosure` string
      - `refundRefusalExplanation` string
      - `serviceDate` string
      - `serviceDocumentation` object
        - `id` string
        - `created` string
        - `expiresAt` string
        - `filename` string
        - `category` string
        - `size` integer
        - `title` string
        - `type` string
      - `shippingAddress` string
      - `shippingCarrier` string
      - `shippingDate` string
      - `shippingDocumentation` object
        - `id` string
        - `created` string
        - `expiresAt` string
        - `filename` string
        - `category` string
        - `size` integer
        - `title` string
        - `type` string
      - `shippingTrackingNumber` string
      - `uncategorizedFile` object
        - `id` string
        - `created` string
        - `expiresAt` string
        - `filename` string
        - `category` string
        - `size` integer
        - `title` string
        - `type` string
      - `productDescription` string
      - `duplicateChargeExplanation` string
      - `accessActivityLog` string
      - `billingAddress` string
      - `cancellationPolicy` object
        - `id` string
        - `created` string
        - `expiresAt` string
        - `filename` string
        - `category` string
        - `size` integer
        - `title` string
        - `type` string
      - `cancellationPolicyDisclosure` string
      - `cancellationRebuttal` string
      - `customerCommunication` object
        - `id` string
        - `created` string
        - `expiresAt` string
        - `filename` string
        - `category` string
        - `size` integer
        - `title` string
        - `type` string
      - `customerEmailAddress` string
      - `customerName` string
      - `customerPurchaseIp` string
      - `customerSignature` object
        - `id` string
        - `created` string
        - `expiresAt` string
        - `filename` string
        - `category` string
        - `size` integer
        - `title` string
        - `type` string
      - `duplicateChargeDocumentation` object
        - `id` string
        - `created` string
        - `expiresAt` string
        - `filename` string
        - `category` string
        - `size` integer
        - `title` string
        - `type` string
      - `duplicateChargeId` string
      - `uncategorizedText` string
    - `orderId` string
    - `orderNumber` string
    - `customerFirstName` string
    - `customerLastName` string
    - `customerEmail` string
    - `issuerEvidence` object[]
      - `evidenceType` string
      - `textEvidence` string
      - `fileEvidence` object[]
        - `id` string
        - `created` string
        - `expiresAt` string
        - `filename` string
        - `category` string
        - `size` integer
        - `title` string
        - `type` string
    - `orderAmount` integer
    - `orderDate` string
    - `disputeFeeAmount` integer
    - `reinstatedAmount` integer
    - `settledOn` string
    - `evidenceSubmittedOn` string
    - `acceptedOn` string
    - `paymentProcessorUnavailable` boolean
    - `orderMerchantReference` string

## Other responses

- `404` — 404

---

[API](https://skmtc.dev/zip/apis/gateway-api.md) · [All operations](https://skmtc.dev/zip/apis/gateway-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/zip/gateway-api/revisions/4b1127fdca1e/schema)
