---
title: "Get Conversation"
method: GET
path: "/v1/conversations/{conversation_id}"
tags: ["conversations"]
---

# Get Conversation

`GET /v1/conversations/{conversation_id}`

## Request

- Base URL: `https://api.claims.zicron.ai`
- URL: `https://api.claims.zicron.ai/v1/conversations/{conversation_id}`
- Auth: none declared

Get full conversation detail with messages and actions.

## Path parameters

- `conversation_id` string, required

## Response `200`

Successful Response

- ConversationDetail
  - `id` string, required
  - `claim_id` string, required
  - `channel` string, required
  - `direction` string, required
  - `status` string, required
  - `script_id` string, nullable
  - `script_name` string, nullable
  - `external_id` string, nullable
  - `phone_number_from` string, nullable
  - `phone_number_to` string, nullable
  - `email_from` string, nullable
  - `email_to` string, nullable
  - `email_subject` string, nullable
  - `started_at` string, nullable
  - `ended_at` string, nullable
  - `duration_seconds` integer, nullable
  - `scheduled_at` string, nullable
  - `script_state` object
  - `summary` string, nullable
  - `sentiment` string, nullable
  - `escalated_to` string, nullable
  - `escalation_reason` string, nullable
  - `recording_url` string, nullable
  - `messages` MessageResponse[]
    - `id` string, required
    - `role` string, required
    - `content` string, required
    - `content_type` string, required
    - `tool_name` string, nullable
    - `tool_args` object, nullable
    - `tool_result` object, nullable
    - `confidence` number, nullable
    - `sequence` integer, required
    - `timestamp` string, required
  - `actions` ActionResponse[]
    - `id` string, required
    - `action_type` string, required
    - `action_payload` object, required
    - `result_status` string, required
    - `requires_approval` boolean, required
    - `approved_by` string, nullable
    - `approved_at` string, nullable
    - `created_at` string, required
  - `created_at` string, required
  - `updated_at` string, required

## Other responses

- `422`: Validation Error

---

[API](https://skmtc.dev/zicron/apis/zicron-api.md) · [All operations](https://skmtc.dev/zicron/apis/zicron-api/llms.txt) · [OpenAPI document](https://skmtc.dev/zicron/apis/zicron-api/revisions/abe62e22aa46?raw)