---
title: "Review restored event"
method: POST
path: "review.restored"
tags: ["Webhook Events"]
---

# Review restored event

`POST review.restored` (webhook)

A review reported by review.deleted is returned by Google again. Same payload as review.new.
Requires the Inbox add-on.

## Payload

- WebhookPayloadReviewRestored: Webhook payload for the review.restored event. Same shape as review.new. A review reported by review.deleted is returned by Google again.
  - `id` string, required: Stable webhook event ID: the dedupe key, also sent as the X-Zernio-Event-Id header and identical on every retry and redelivery. It identifies the event only, never an account or other resource.
  - `profiles` object[]: The profiles this event belongs to, each with the externalId you set on it (null when none is set). Use it to route the event to your tenant without storing Zernio profile ids. Present on every event tied to a profile, absent on events that belong to none. Events spanning several profiles (a post published to accounts of different profiles) list each once.
    - `id` string, required
    - `externalId` string, nullable, required
  - `test` boolean: Always true when present: only a sample sent by POST /v1/webhooks/test with an event carries it. Real deliveries never do.
  - `event` 'review.restored', required
  - `review` ReviewWebhookReview, required: Review data shared by review.new, review.updated and review.restored payloads.
    - `id` string, required: Platform review ID (e.g. "accounts/123/locations/456/reviews/789" for Google Business Profile).
    - `platform` 'googlebusiness', required: Platform the review originated on. Currently Google Business Profile only.
    - `rating` integer, required: Star rating the reviewer gave.
    - `text` string, required: Review text content. May be empty if the reviewer left only a rating.
    - `reviewer` object, required
      - `id` string, nullable, required: Platform reviewer ID. Null when the platform does not expose it (common on Google Business Profile anonymous reviews).
      - `name` string, required
      - `profileImage` string, nullable, required
    - `createdAt` string, date-time, required
    - `hasReply` boolean, required: Whether the connected account has replied to this review.
    - `reply` object: Present when hasReply is true.
      - `text` string, required
      - `createdAt` string, date-time, required
  - `account` object, required
    - `id` string, required
    - `accountId` string: Account ID (same as id); canonical field for account filtering.
    - `platform` string, required
    - `username` string, required
  - `timestamp` string, date-time, required: UTC time at which Zernio generated this event (set once when the event payload is built, before delivery is queued). Retries and redeliveries keep the original value, so it reflects the event, not the delivery attempt.

## Acknowledgement `200`

Webhook received successfully

---

[API](https://skmtc.dev/zernio/apis/zernio-api.md) - [All operations](https://skmtc.dev/zernio/apis/zernio-api/llms.txt) - [OpenAPI document](https://skmtc.dev/zernio/apis/zernio-api/revisions/c319eb5d95b6?raw)