---
title: "List lead conversations"
method: GET
path: "/v1/ads/local-services/leads/{leadId}/conversations"
tags: ["Ad Insights"]
---

# List lead conversations

`GET /v1/ads/local-services/leads/{leadId}/conversations`

## Request

- Base URL: `https://zernio.com/api`
- URL: `https://zernio.com/api/v1/ads/local-services/leads/{leadId}/conversations`
- Auth: HTTP bearer

Shows the calls (with recordings) and messages exchanged with one Google Local Services lead, oldest first.

Conversation entries of one Local Services lead: phone calls (duration,
recording URL) and messages (text, attachment URLs), oldest first. Read
live from `local_services_lead_conversation`, always scoped to a single
lead. Call-recording URLs require read access on the Google Ads account.
Draws on the shared Google Ads operations budget.

## Path parameters

- `leadId` string, required

## Query parameters

- `accountId` string, required
- `adAccountId` string
- `customerId` string
- `pageToken` string

## Response `200`

Lead conversations

- object
  - `customerId` string
  - `data` object[]
    - `id` string, nullable
    - `channel` string, nullable: PHONE_CALL / MESSAGE / SMS / EMAIL / WHATSAPP / ADS_API.
    - `participantType` string, nullable: ADVERTISER or CONSUMER.
    - `eventDateTime` string, nullable
    - `phoneCall` object, nullable: Only on PHONE_CALL entries.
      - `callDurationMillis` integer, nullable
      - `callRecordingUrl` string, nullable
    - `message` object, nullable: Only on message-channel entries.
      - `text` string, nullable
      - `attachmentUrls` string[]
  - `paging` object
    - `nextPageToken` string, nullable: Null when the last page was returned.

## Other responses

- `400`: Invalid request
- `401`: Missing or invalid API key. `code` is `missing_credentials` when no Authorization header was sent and `invalid_credentials` when the key is unknown, revoked or expired.
- `403`: The connection has selected ad accounts (its ad-account scope, set with the dashboard picker or GET /v1/connect/{platform}/ads with adAccountIds) and the ad account this request targets is not among them, so the connection may not act on it even though its token can reach it. Code `ad_account_not_selected`. `details` carries `accountId` (the connection), `adAccountId` (the refused ad account) and `selectedAdAccountIds`. Add the ad account to the selection (adAccountIds replaces the whole selection, so pass the ids already selected plus this one) or use a connection that has it selected. Connections without a selection keep reaching every ad account their token can manage.
- `404`: The account or requested resource was not found or is not accessible. An account ID may have been disconnected and removed. Read GET /v1/accounts for current account IDs.
- `409`: The account exists but is inactive or needs reconnection. Reconnect it, then read GET /v1/accounts for its current account ID before retrying. Code: ads_connection_required.
- `429`: Google Ads operations budget exhausted; retry later.
- `501`: Only available on Google Ads accounts

## Changes

- **2026-10-20** `450ec6ec5b0e`: 1 info
  - added the non-success response with the status `403`
- **2026-10-06** `f8c8f34fb41a`: 4 warning
  - added the new `account` enum value to the `details/budgetScope` response property for the response status `400`
  - added the new `account` enum value to the `details/budgetScope` response property for the response status `401`
  - added the new `account` enum value to the `details/budgetScope` response property for the response status `404`
  - added the new `account` enum value to the `details/budgetScope` response property for the response status `409`
- **2026-10-02** `d556591af3f6`: 10 info
  - added the optional property `code` to the response with the `401` status
  - added the optional property `details` to the response with the `401` status
  - added the optional property `docUrl` to the response with the `400` status
  - added the optional property `docUrl` to the response with the `401` status
  - …6 more
- **2026-09-30** `16a7b9d5373e`: 3 info
  - removed the `platform` enum value from the `details/budgetScope` response property for the response status `400`
  - removed the `platform` enum value from the `details/budgetScope` response property for the response status `404`
  - removed the `platform` enum value from the `details/budgetScope` response property for the response status `409`
- …earlier changes not shown

[Operation history](https://skmtc.dev/zernio/apis/zernio-api/changes/v1/ads/local-services/leads/:leadId/conversations/get.md)

---

[API](https://skmtc.dev/zernio/apis/zernio-api.md) · [All operations](https://skmtc.dev/zernio/apis/zernio-api/llms.txt) · [OpenAPI document](https://skmtc.dev/zernio/apis/zernio-api/revisions/4e74db179e73?raw)