---
title: "Notify a Zentail seller about a problem processing an order"
method: POST
path: "/salesOrder/{orderNumber}/alert"
tags: ["SalesOrder"]
---

# Notify a Zentail seller about a problem processing an order

`POST /salesOrder/{orderNumber}/alert`

## Request

- Base URL: `https://api.zentail.com/v1`
- URL: `https://api.zentail.com/v1/salesOrder/{orderNumber}/alert`
- Auth: API key in header `AUTHORIZATION`

Creates or resolves an alert on a salesOrder

## Path parameters

- `orderNumber` number, required

## Request body

- SalesOrderAlertPOSTRequest
  - `message` string: Why the alert was raised. Required when `resolved` is false, and ignored when it is true.
  - `type` string, required
  - `resolved` boolean, required
  - `resolution` string: Why the alert was resolved. Stored on the alert and shown to the seller. Only read when `resolved` is true.
  - `alertMessage` string: Only read when `resolved` is true. Resolves only the open alert of this type with exactly this message. Without it, every open alert of this type on the order is resolved.

## Response `200`

Success

- string

## Other responses

- `400`: Bad Request
- `403`: Permission Denied
- `404`: Not Found
- `500`: Zentail Error
- `503`: Zentail Error

---

[API](https://skmtc.dev/zentail/apis/zentail-api.md) - [All operations](https://skmtc.dev/zentail/apis/zentail-api/llms.txt) - [OpenAPI document](https://skmtc.dev/zentail/apis/zentail-api/revisions/55e43cb43caf?raw)