---
title: "Create a support ticket"
method: POST
path: "/support/tickets"
tags: ["Support"]
---

# Create a support ticket

`POST /support/tickets`

## Headers

- `Idempotency-Key` string

## Request body

- object
  - `subject` string, required
  - `body` string, required

## Response `200`

Original ticket replayed after a safe retry

- object
  - `publicId` string, required
  - `attachments` SupportAttachmentReceipt[], required
    - `publicId` string, required
    - `status` 'pending' | 'ready' | 'failed', required

## Other responses

- `201` — Ticket created
- `400` — Invalid input
- `401` — Unauthenticated
- `409` — Idempotency-Key was reused with different content.
- `429` — Xquik tier rate limit exceeded. The response includes a `Retry-After` header with the number of seconds to wait before retrying.

## Changes

- **2026-08-11** `4eb7d32e0b14` — 32 warning
  - added the new `coverage_cursor_gone` enum value to the `allOf[#/components/schemas/Error]/error/oneOf[subschema #1: LegacyErrorCode]/` response property for the response status `429`
  - added the new `coverage_cursor_gone` enum value to the `allOf[#/components/schemas/Error]/error/oneOf[subschema #2: StructuredError]/code` response property for the response status `429`
  - added the new `coverage_cursor_gone` enum value to the `error/oneOf[subschema #1: LegacyErrorCode]/` response property for the response status `400`
  - added the new `coverage_cursor_gone` enum value to the `error/oneOf[subschema #1: LegacyErrorCode]/` response property for the response status `401`
  - …28 more
- **2026-07-31** `d0ee2927ac71` — 8 breaking, 1 info
  - removed `subschema #1, subschema #2` from the request body `anyOf` list (media type: multipart/form-data)
  - the `body` request property's minLength was increased from `0` to `1` (media type: application/json)
  - the `body` request property's minLength was increased from `0` to `1` (media type: multipart/form-data)
  - the `subject` request property's minLength was increased from `0` to `1` (media type: application/json)
  - …5 more
- …earlier changes not shown

[Full history](https://skmtc.dev/xquik-dev/apis/xquik-api/changes/support/tickets/post.md)

---

[API](https://skmtc.dev/xquik-dev/apis/xquik-api.md) · [All operations](https://skmtc.dev/xquik-dev/apis/xquik-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/xquik-dev/xquik-api/revisions/f6affe6e547e/schema)